Customer Service Care

Mawada

Kamal

Bushra

Pharmacist

Experienced pharmacist with 8 years experience delivering high-quality pharmaceutical care .combine therapeutic skills with business acumen and a proven ability to grow pharmacy revenues. Research, prepare and dispense medications and other pharmaceuticals according to professional standards and legal requirements.

Personal Information: Experience

Address:

•Alawgaf pharmacy

Pharmacist (night shift)

From April/2010 to jan/2017

Then I studied cosmetic course at Des/2016 and worked on the practice of pharmaceutical preparations to this date.

•Omran pharmacy

Pharmacist(morning shift)

From April/2010 to jan/2014

Experience:-

•Provided exceptional customer service that induced additional information and education about medications, resulting in sales increase by month, while maintaining increasing in customer retention.

•Dispensed medications according to written prescription with highly accuracy and efficiency.

•Trained, supervised and guided 3 pharmacy technicians and improving over all performance.

•Implemented new guidelines and process workflow that minimized administrative errors.

•Ability to prepare cosmetic and derma formulations that referred an average of 80 new customer monthly.

•Strong sensitivity to the needs of patients to undergo treatment and procedures.

•Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders and resolving any discrepancies.

•police hospital

Pharmacist(morning shift)

From April/2014 to Feb/2015

•Very good communication skills with doctors, nurses and pharmacy staff.

•Prepare and quality-check sterile medications e.x intravenous medications.

•Check prescriptions to make sure there are no errors and they are appropriate and safe for individual patient.

•make sure medicines are stored appropriately and securely. Education:-

Bachelor of pharmacy

University of khartoum

November/2009

Training:-

Top Team center

Cosmetic course

Des/2016

Language:-

Arabic : mother tounge

English : good

Republic of sudan/wadmadani

Mobile: +249*********

E.mail:

*****.*******@*****.***

Date of birth: 1986

Marital status: married

Skills:

•Excellent customer care and

communication skills.

•Counseling skills.

•Science and Math skills.

•Accuracy and integrity skills.

•Ability to multitask.

•Diplomacy, tact and patience in

handling difficult and irate patients.

Contact this candidate