Financial Analyst Customer Service

Brian C. Broadus

**** ****** ****** ***** ***** Winchester, OH 43110 614-***-**** ************@*****.***

Professional

Objective

Highly motivated professional seeking to become affiliated with a dynamic organization in a Financial Advisor or Financial Analyst position where my related background and qualifications will be of value.

Qualification

Summary

Track record of top performance including experience, training and achievements in Collections, Financial Services, Fair Debt Collection Practices Act, Accounting, General Ledgers, Trial Balances, Income Statements, Payroll Taxes, Account Management, Customer Service, Contracts, Employee Training and Policies & Procedures.

Team player who collaborates closely with co-workers and management to achieve stated objectives.

Strengths include excellent leadership, organizational and problem solving skills.

Possess excellent analytical and mathematical abilities.

Easily establish and cultivate professional business and customer relationships.

Consistently received outstanding performance evaluations in all positions held.

Advanced computer skills: Word, Excel, PowerPoint, Access, QuickBooks & Peachtree Accounting.

Education

Technology Education College, Columbus, Ohio

Associates degree in Accounting, (October 2005).

Professional

Experience

Estate Information Services, LLC, Columbus, Ohio

Legal Assistant, (Dec 2008 – Present)

●Consistently excel in managing and handling delinquent credit card deceased accounts.

●Dealing with county clerks and maintaining a daily quality assurance on each account.

●Negotiating agreements with the attorney of the estate.

●Maintaining a monthly-quota each month over $250, 000.00

CBE GROUP, Atlanta, Georgia

Collections Representative, (Dec 2007 – Nov 2008)

●Consistently excel in managing and collecting on delinquent U.S. Department of Education loans.

●Representative of the Month for successful collection of up to $100,000 in one month.

●Initiate contact with debtors, negotiate payments and monitor accounts for pay performance.

●Serve as resource person for other employees in department and financial advisor including.

●Serve as financial advisor to clients including suggestions for resolving loans in a satisfactory manner.

NCO FINANCIAL, Columbus, Ohio

Collections Representative, (Feb 2007 – Oct 2007)

●Maintained top five ranking of departmental Collectors while collecting on Capital One/Auto Finance accounts.

●Negotiated agreements, documented accounts and resolved account issues.

●Contributed to mentoring and training of new and inexperienced Collectors.

Other

Experience

CBCS Nationals

Collections Representative, (Jan 2006 – Feb 2007)

Sears Logistics Services, LLC, Columbus, OH

Personal

Salary negotiable.

Available on proper notice.

References

Excellent personal and professional references will be provided on request.

Contact this candidate