Customer Service Professional Experience

RESUME

Mohi-ud-din

Email: *************@*******.***

Mobile: +966-*********/ +966-*********

Date of birth: 9th Sep, 1994

OBJECTIVE

To work in a highly competitive corporate environment with maximum exposure to challenging work assignments and career development opportunities to further enhance my potential.

Professional Experience 1:

Company : Al-Hejazi Trading.

Duration : 2 Year

Role : Customer Service.

Duties and Responsibilities:

Handling E-mails and Communications.

Data Entry.

Making Daily Reports.

Making price Quotations.

Professional Experience 2:

Company : Aramex

Duration : 7 Months

Role : Customer Service.

Duties and Responsibilities:

Handling E-mails and Communications.

Handling Outstanding.

Making reports on daily basis.

Closing GCS (Global cases service).

Was doing Allocation.

Uploading Data on CMS (Contact Management System) on daily basis.

PERSONAL DATA

Nationality : Pakistani

Marital Status : Single

Status of Iqama : Transferable

Driving License : Valid

EDUCATIONAL QUALIFICATION

2012-2013 Higher Secondary School Certificate (H.S.S.C) - Computer Science.

Federal Board of Intermediate and Secondary Education Pakistan.

2010-2011 Secondary School Certificate (S.S.C) – Computer Science.

Federal Board of Intermediate and Secondary Education Pakistan.

TECHNICAL QUALIFICATION

NEBOSH International General Certificate in Occupational Health & Safety.

IOSH Managing Safely.

Safety Media.

HABC level 2 in Fire Safety

COMPUTER LITERACY

Internet / Emailing

Ms-Office Suit

(Microsoft Word, Excel, Power Point)

30-40 words per minute typing speed

LANGUAGES SKILLS

English : Fluent (Speaking, Writing, Reading).

Urdu : Fluent (Speaking, Writing, Reading).

Arabic : Intermediate (Speaking, Reading), Basic (Writing).

Note: References Can Be Provided Upon Request.

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