Customer Service Manager
Resume:
Christine Hope Schnaufer
*********.*********@*****.***
Objective
To obtain an office position utilizing my organizational, customer service and computer skills in a company with room for growth.
Employment History
HI-5 Roofing LLC. 2012-Present Office Manager
•Process invoices, enter received payments, complete payroll, and file taxes utilizing QuickBooks software.
•Scheduled appointments for customers requesting estimates.
•In charge of customer service relations department.
•Follow up with clients regarding completed projects.
•Dispatch crews to job sites as a project manager.
•Provide estimates to insurance companies.
•Obtain permits for upcoming projects.
DuPage County Courthouse 2008-2010 Imaging Clerk
•Prepped and Imaged Traffic and Criminal Tickets.
•Reconstructed tickets after they were prepped and imaged.
•Input data received in a bail bond into database.
•Organized and prepared documents per case for judges to review prior to trial.
•Filed court documents.
Discovery Clothing 2006-2008 Cashier
•Responsible for making sure all merchandise ordered was received.
•Assisted with changing out old merchandise with new merchandise into database and then prepared new merchandise to be displayed on sales floor.
•Overlooked and supervised the sales floor when corporate visitors were on site
•Assisted customers with cash and credit card purchases of merchandise.
•Maintained cash drawer and made sure it balanced at end of shift.
Children’s World Learning Center 2005-2006 Teachers Assistant
•Prepared and distributed snacks and lunch to children.
•Assisted teachers in broadening children’s minds and skills by teaching them different activities such as imaginary play, science and exploring new things.
•Gathered children for arts, crafts along with assisting lead teachers with circle time and story time.
Education
College of DuPage 2002-2003
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