Customer Service, Bookkeeping, Management

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**** ***** ***** **., ********, WY ***** H: 307-***-**** **********@*****.***

Experienced Coordinator well-versed in documentation, reporting and data tracking. Talent for handling administrative aspects while going above and beyond requirements to satisfy customers, improve operations and increase quality of service.

Customer Service, Administrative Assistant experience - 30 years Bookkeeping experience - 15 years

Budget preparation for 3 divisions - 9 years

Administrative Coordinator for 3 divisions including approx. 30 staff members Excellent typing skills - 90 WPM

Extensive knowledge of office machines, computers and software Customer Service skills

Budgeting and finance

Skilled in QuickBooks

iCIS

WasteWorks

Google products

Extremely organized

Dependable

Clerical support

Scheduling

Customer Service skills

Budgeting and finance

Skilled in QuickBooks

iCIS

WasteWorks

Google products

Extremely organized

Dependable

Clerical support

Scheduling

Solid Waste / Recycling Coordinator, 12/2009 to Current City of Sheridan – Sheridan, WY

Responds to customer requests via telephone and email. Assists in budget preparation for 3 divisions

Responsible for public education in regards to recycling Schedules meetings, attends and records notes

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Maintains all office equipment

Prepares and sends invoices, tracks payments

Makes travel arrangements for division personnel

Conducts purchasing for 3 divisions, enters requisitions, submits for payment Assists with IT requests within 3 divisions

Sheridan Electronics / Photo Imaging Center, 06/2003 to Current Self – Sheridan, WY

Business co-owner

Incorporated suggested changes to layouts and promotions to drive sales. Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the facility to the public.

Prepared payroll and assisted with accounting while holding full-time jobs Paraprofessional, 08/2007 to 07/2009

Harker Mellinger CPAs, LLC – Sheridan, WY

Utilized QuickBooks accounting system to reflect accurate financial records. Entered financial data into the company accounting database to be verified and reconciled. Prepared payroll for clients, including reports and payroll tax preparation Processed accounts payable and accounts receivable for clients Reconciled company bank, credit card and line of credit accounts. Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials. Provided extensive clerical and administrative support to department staff. Reconstructed accounting records from clients' checks and cash receipts. Bookkeeper, 07/2004 to 08/2007

Pradere Mohatt & Rinaldo – Sheridan, WY

Same as position at Harker Mellinger CPA's

Assistant Manager, 11/2000 to 05/2003

Knobe's Office Supply & RadioShack – Driggs, ID

Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.

Determined customer needs by asking relevant questions and listening actively to the responses. Priced merchandise, stocked shelves and took inventory of supplies. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Welcomed customers into the store and helped them locate items. Built relationships with customers to increase likelihood of repeat business. Prepared and placed special orders with vendors daily General Studies

Montana State University - Billings - Billings, MT Legal Secretary courses

Billings Vo-Tech Center - Billings, MT

High School Diploma: 1987

Circle High School - Circle, MT

Team of 3 implemented new curbside recycling program including building renovation plans, equipment, staffing, routing, education of public, marketing materials including social media and website updates Managing Recycling Systems certification

Solid Waste Collections Operations certification

Waste Recognition certification

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