Engineer Technical Support

MOHAMMED IBRAHIM WAHEED

Tel : +*** 772-***-****

Email : ********.***.**@*****.***

SUMMARY

W eb design html5, css3, sql data base, access database .

Using python for networks to control more than one device at the same time .

Strong experience of Cisco devices (Routers, Switches, L2 AND L3 VPN, MPLS .. etc) in

a lot models and many Cisco operating system (IOS, XR) such as (2900 series, 3400,

3560,series 4500, series 4600, series 6400, series 6500, series 6800, 7200, 7600, ASR

1000, ASR 9K, NEXUS 3K,7K).

Strong experience in MikroTik OS .

A lot of works and good information in Huawei (routers and switches) .

Good knowledge of server 2008 - 2012 .

Strong experience of virtualization ESXI, VMWARE .

Strong experience of routing and switching with different vendors .

Experience of design and build completely networks with different servers .

Experience of build a lot of network servers like (DELL,HP) which is uses Linux OS like

(ubuntu) and knowledge of other Linux systems .

And a lot of experience of network management and troubleshooting .

WORK EXPERIEANCE

1/2018 until now Al-Jazeera Al-Arabiya INTERNET SERVICE PROVIDER

NETWORK OPERATION ENGINEER - NOC

Add or remove routers, switches and monitoring servers and configuration all

network devices .

Network Management, flow-up and troubleshooting and take the necessary to solve

any problem in company services in 10 provinces in iraq

Follow up technical support staff and solve customer problems .

And a lot of that we used to work like support tickets and communicate with ISP .

12/2016 1/2018 SPEEDWAY TELECOM / NOWROUZ TELECOM

IRAQ - AS SULIMAINIYA

NETWORK ENGINEER - NOC

Add or remove routers, switches and monitoring servers and configuration all

network devices .

Network Management, flow-up and troubleshooting and take the necessary to solve

any problem in company services (Kirkuk, Erbil, Sulaimanya, Baghdad) .

Follow up technical support staff and solve customer problems .

And a lot of that we used to work like support tickets and communicate with ISP .

3/2010 - 2015 MSOLUTIONS GROUP COMPANY - BAHR AL-IRAQ COM.

BGHDAD - KARRADA

IT

Create networks for costumers and support them like (building internet networks for

many companies out of Baghdad ( Basra, Diwaniya, Nassiriya ) .

Building local network for (Babylon hotel) using fiber optic and multi vendors

devices with a team of engineers .

A lot of works for Government and others like (Alrafidain University, Basra - Qurna

oil field, Nassiriya Investment Commission ) and others .

3/2010 - 2015 EMPIR-EARTH COMPANY

BGHDAD - SINAA

NETW ORK ENGINEER - NOC

Add or remove routers, switches and monitoring servers and configuration all

network devices .

Network Management, flow-up and troubleshooting and do the required .

Follow up technical support staff and solve customer problems .

A lot of things that we need to work like support tickets and communicate with ISP

and others .

6/2012 - 2014 DAR-ALSALAM COMPANY

BGHDAD - General Traffic Directorate

Responsible for maintenance of special systems for linking the driver licenses

systems in the General Traffic Directorate "intra-network" by using vsat .

Periodic maintenance work for general traffic departments

ACADEMIC QUALIFICATION

6/2014

COPMPUTER & SOFTWARE ENGINEER BAGHDAD

ARABIC, ENGLISH

COURSES AND CERTIFICATES

CISCO CCNA ROUTING & SWITCHING

CISCO CCNP ROUTING & SWITCHING

MIKROTIK OS SELF STUDY (ADVANCED) W ITH PRACTICE

MIKROSOFT WINDOWS SERVER 2012 SELF STYADY

HUAWEI HCNA W ITH PRACTICE

Contact this candidate