Customer Service Microsoft Office

Safi Nasereldeen

Email: ************@*****.***, Linkedin: www.linkedin.com/in/safi-nasereldeen-2bb61860

Charlotte, NC, 28173, Contact: 631-***-****

Objective: Seeking a challenging career and be a part of continuous career that gives a opportunity to increase my intelligence and skills towards improvement.

Actuarial Exams

Exam FM (Sitting in August)

Eam P (Sitting in November)

Education

University of North Carolina at Charlotte May 2018

Bachelor in Science, Mathematics for Business : Concentration Acturial Science

Experience

EVENT Staff August 2016 – present, Charlotte, NC UESI- United Event Services Inc.

Provided immense Customer Service to patrons.

Worked in teams to provide assistance to patrons

Analyze and acknowledge to emergencies according to emergency protocols. Involve Supervisor if needed

Productively approached patrons that may have an concern and/or complain

Company Person June 2009 – June 2015, Lebanon

MEC Holding

Coordinated workers for the flawless execution of projects

Ensure that all projects are on-time, within span and within budget

Measure project achievement using appropriate tools and techniques

Design and assist in leading a team in rebuilding/redesigning an school

Leadership

Actuarial Science Club, Treasurer January 2014 – present

Helped promote the club to other students.

Assisted in the Alumni Lunch On.

Collected/Managed the club funding using Excel.

YouTube Skit Group, Club Member August 2016 – present

Helped promote the club to students

Gave ideas to improve the club.

Helped with the Bake Sale

Captain of a Soccer Team April 2016 – May 2016

College Tour Guide October 2014 - March 2015

Showed prospective new students the positive side of living on campus.

Service Learning (Toys for Tots), Student Helper October 2013 – November2013

Technical Skills

Computer: Microsoft Office, AutoCAD, CREO Parametric, Google Sketch up, Excel VBA, Java, C++, R,SAS,Statistical Analysis and Data Mining, Data Presentation

Business: Customer Service, Construction Management, Managed a group of workers,

Languages: English(Fluent), Arabic(Fluent), Spanish, French, Chinese

Team Projects: Built a Rope Climbing Robot, Built a a balsa Wood Bridge/Beam, SOA Case Study.

Awards: Won 3rd place in Soccer tornument.

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