Customer Service Front Desk

BREANNA BEEDLE

Mobile: 719-***-**** ***** Cathys Loop

*********@*****.*** Peyton, CO 80831

QUALIFICATIONS

Proficient: Microsoft Office, Check Inn, Visual Matrix, NiteVision, MOP, 10-Key

Excellent time management skills, strong organization, and three years of customer service experience

EDUCATION

Colorado Technical University April 2017-present

Associates Degree in Accounting Anticipated Graduation: Dec. 2018

Springs Studio of Academic Excellence Aug. 2014-May 2016

Falcon High School Aug. 2012-May 2014

EXPERIENCE

Best Western Plus Peak Vista Inn & Suites: Colorado Springs, CO Feb. 2017-present

Front Desk Agent 719-***-****

Provide personable customer service to each passerby

Assist guests with all requested services including check-in/check-out process

Operate Visual Matrix system, fax and copy machines, handle cash and verified credit cards

Monitor the hotel grounds to deliver a safe environment

Plaza Inn Hotel / La Quinta Inn & Suites: Colorado Springs, CO Jan. 2016- Feb. 2017

Front Desk Agent, Housekeeping, Breakfast Attendant, Shift Leader 719-***-****

Welcomed guests promptly with efficient service

Cross-trained in other departments to assist during peak season

Managed housekeeping and breakfast personal as needed

Delivered memorable customer service to all individuals

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