Customer Service Office
Resume:
BRENDA
GONZALEZ
EL PASO TX 79904
*********@*****.***
SKILLS SUMMARY
Typing (80-90wpm) ICD-10 Knowledge
Customer Service Billing and Coding knowledge
Communication Time Management
Bilingual (English, Spanish) Organized/Detail Oriented
Self Motivation Computer Software (Word, Excel, EHR)
Office Management Employee Training
Education
oBachelor of Science in Health Administration/07-09-2018
oAssociate of Arts in Health Administration/08-09-2015
oMedical Information Specialist Diploma/09-07-2007
Experience
oDurable Orthopedic Supplies-2010-Current
Durable Medical Equipment Biller
Billing, and appealing insurance claims for DME Supply Company. Posting Explanation of Benefit information to patient accounts within electronic health record system and sending patient invoices. Obtaining prior authorizations for DME when required by insurance. Managed office, train new employees, and conduct all billing operations. Problem solved patient issues, fit and ordered inventory items.
oEl Paso Orthopedic Surgery Group-2009-2010
DME/Surgery/Diagnostic Prior authorization representative
Verify Insurance benefits, obtain prior authorizations, and scheduling patients for various diagnostic exams, office surgeries, and durable medical equipment fitting.
oThe Palisades-2008-2009
Nurse Assistant
Assist elderly residents with every day activities such as getting dressed, bathing, and eating. Cleaning and washing bed linen and changing adult diapers.
References Available upon request
Contact this candidate