Administrative Assistant/Office Specialist
Resume:
Keri Lynne Johnston
************@*******.***
Career Objective
Administrative Assistant/Office Specialist with 5+ years of experience working directly with patients, specialists, and administrative staff in a medical office and a county office. Possess impeccable organizational skills, written and oral communication with clients/patients, and all levels of staff. Energetic and display exceptional interpersonal skills. Tasks are completed accurately and timely. Apply discretion and confidentiality in all areas of work. Professional Experience
Sky Ridge Imaging, Castle Rock and Lone Tree, CO
Part-time PRN Secretary, October 2016-February 2017
• Greets all patients at Front Desk.
• Collects demographic, billing and insurance documentation.
• Completes registration process timely and accurately.
• Addresses all patients’ inquiries and concerns regarding procedures and follow-up instructions.
• Determines and accepts required co-pays and deductibles.
• Schedules follow-up appointments and procedures.
• Within the scope of the job, consistently uses critical thinking, decisive judgment with minimal supervision.
• Works efficiently in fast-paced environment and takes appropriate action.
• Follows all privacy laws and regulations.
• Completes BLS training, as required.
• Travels between 3 locations and demonstrates versatility and flexibility. Department of Public Social Services, Los Angeles CA Secretary IV, March 1997-November 2002
• Secretary of the CalWORKs Deputy District Director, District Director and the District Chief.
• Drafts memos and relays oral and written requests to Eligibility Staff.
• Acts as liaison between Director and staff, ensuring Department compliance with participant/advocate inquiries.
• Provides secretarial coverage to the District Chief as needed and demonstrates versatility and flexibility in job performance.
• Records Department assignments and reports for 15+ supervisory units.
• Schedules in-house, and out-of-district training.
• Prepares for Department section reviews, and requested audits.
• Supports District Supervisors and staff with inter-office computer training. Education
Merit College of Court Reporting 1994-1996
Bryan College of Court Reporting 1996-1997
Additional Skills
• Completed Epic and Medi-tech training.
• Expert in Microsoft Word, Outlook and Excel.
• Stenotype ability 140 wpm.
• Translation and transcription ability.
• Hard working, self-motivated, and adapts well to change.
Contact this candidate