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Employee Relations Human Resource

Phoenix, Arizona, United States
July 09, 2018

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Patricia A. Behling

***** *. **** **. #***

Phoenix, AZ 85032



I would welcome the opportunity to be a member of an office team in any capacity that I could be of service. I have excellent written and oral communication skills.

Professional Experience

AARP-SCSEP Office Phoenix,AZ 12/15-present

Job Developer/Safety Specialist

Seek out and build relationships with employers and Host Agencies, Conduct Informational meetings in the office and off site locations, attend job fairs. Created job order book with details on open positions, visit host agencies to conduct safety inspections, conduct mock interviews and job clubs. I have written Tips for Interviewing and successful Interview Strategies as well as a Job Club that I also instruct. Assist the Project Director with any projects as assigned. I have excellent oral as well as written communication skills making me successful in my current position.

Neiman Marcus & Saks Fifth Ave Scottsdale, AZ 2/13 – 5/15

Sales Associate – Women’s Fragrances and cosmetics in a luxury retail environment

Macy’s Galleria, Henderson, NV 4/2010 – 12/2012

Manager Estee Lauder Cosmetics-

Guidance and development of 4 beauty advisors. Build relationships with customers. Administrative duties include: daily calculation of sales goals and tracking of beauty advisors daily/monthly/ annual achievement reviews. Analyze and maintain 750k annual business. Manage events and promotions. Specializing in: Employee Relations and Counseling

HR Manager/ Generalist/Contractor Las Vegas, NV 7/ 07 – 4/10

ParaTime, LLC

GES Exposition Services


Provided Human Resource Management and support. Specializing in: Employee Relations and Counseling. Other services to include: structuring an HR Dept in a grass roots setting, developing policy and procedures, administration, recruiting, interviewing and orientation. Para Time, LLC – Paralegal support for major federal cases and HR Dept. development

Human Resources Generalist

Shufflemaster, Inc. Las Vegas, NV 1/06 to 7/07

Team leader for 300 + personnel in gaming environment, providing and managing recruiting activities, technical and executive placement, benefit plans administration to include workers compensation, benefits orientation, employee relations, facilitation and compliance of COBRA, FMLA, EEOC, internal communications, re-organization, documentation of confidential and time-sensitive information. Developed HR procedures. HRIS Implementation: ADP credentialed. Specializing in Employee Relations and Counseling

Office Manager

Farmers Insurance District Office Las Vegas, NV 2004 – 2005

Managed the organizational and day-to-day operations for the casualty and property division’s district office. Trained agents in human resource and professional development, functions and requirements. Planned all company events. Specializing in: Employee Relations and Counseling.

Human Resources Medical Staffing

Sierra Health & Southwest Medical Associates Las Vegas, NV 2003 – 2004

Responsible for processing Physician credentialing and privileging to recommend candidates for positions in a major healthcare organization. Ensure medical staff was in compliance with continuing education to maintain proper licensure. This organization is now United Healthcare.

Human Resources Director

Preference Technologies Las Vegas, NV 2000 – 2003

Responsible for establishing, implementing and writing all human resource forms as well as policies and procedures for the Employee Handbook. Responsibilities were inclusive of all HR activities and functions for a start-up operation of 250 personnel in the dot .com industry. Company specialized in real-time environments for financial, stock market, medical and brand marketing of various industries. Led and trained Managers & HR staff in performance appraisals, diversity, and compliance of labor laws and regulations. Managed team of 5 HR staff members.


Alverno College, Milwaukee, Wisconsin

Business Management /Communications

University of Nevada, Las Vegas

Human Resources Coursework –

Setting Up & Developing an HR Department

Interviewing & Evaluation

Discipline & Documentation

Legal & Effective Termination

Harassment & Discrimination

Diversity Training

Violence in the Workplace

Effective Counseling & Conflict Resolution

Computer application skills –

MS Office 2010

ADP HRIS applications to include:

HR Perspective

Benefits Expert

HR Benefit Solutions


SHRM Society for Human Resource Management

SNHRA Southern Nevada Human Resource Association

References Provided Upon Request

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