Andy Garttman
Cincinnati, OH 45255 *******@***.*** C: 513-***-****
Management Expertise
Experienced professional with more than 20 years of experience emphasizing sales, marketing, and training in the automotive industry. Skilled and knowledgeable with all operations within a dealership.
Highly customer-centric with excellent customer service skills. Very diverse experience with a strong knowledge and expertise in not only running a Store, but also with the Finance & Insurance Department, Dealer Floorplan, Service and Body Shop Operations, Deep Subprime Lending, and Direct Marketing for a Store. Strong sales and marketing skills to build business and cultivate existing customer relationships. Self-confidant, organized, and motivated. Bring creativity and an entrepreneurial spirit to all business endeavors. Sales & Business Development Qualifications
• Sales Development • Team & Relationship Building • Team Coaching & Mentoring
• Customer Relations & Service • Lead Generation • Sales Presentations
• Sales & Pricing Strategies • Competitive & Market Analysis • Performance Metrics
• Store Growth • Financial Analysis • Multi-project Management
• P&L / Budgeting • Cost Controls • Entrepreneurial Solutions Professional Highlights
Business Growth Started Used Car Store from scratch. Handled signing all of the banks, selecting all of the vehicles, contracting all of the outside vendors, handling all of the advertising, in addition to hiring and training all staff. Started from zero cars to 30 cars per month. Has consistently maintained 100% positive reviews from all of the major sources.
Sales Increases Increased Used Car Sales at a Store selling 30 – 40 used cars per month at $130,000 in gross front and back to 85 -100 per month with a gross of over $300,000 per month in under 2 years’ time. Forecast and monitor competition to create competitive prices and sales. Sales Development Brought a Certified Program to a small GMC Store that needed to increase their Used Car Sales. Sales Training and
Supervision
Created a Sales Training Program for all new hires and sales personnel that focuses on gross sales profit, customer retention, customer follow-up, and negotiating skills. Developed highly effective sales approach that emphasizes personal service, customer education, and relationship building. Professional Experience
Advantage Auto Sales, Wheeling WV
Wholesaler / Buyer
Luxury Motor Car Company, Cincinnati OH
General Manager
Sept 2017 - Current
Jun 2014 – Sept 2017
Beechmont Ford, Cincinnati Oh Jan 2011 – May 2014
New and Used Car Sales Manager
Kerry Buick GMC, Cincinnati Oh June 2008 – Dec 2010 General Sales Manager
Superior Chevrolet / Hyundai, Cincinnati Oh Oct 2003 – May 2008 General Sales Manager
Borcherding Buick GMC, Cincinnati Oh
Used Car Sales
Dec 2001 – Sept 2003