Safety Officer Customer Service
Resume:
Resume
DHAYAL T.R
S/O .Renganathan T
D. No. **/114
Athipally (po)
Gudalur,
The Niligiris – 643 212.
Mobile: 979*******
Email: *****.***@*****.***
Career Objective
An aspiring career in a reputed organization, which provides high quality of work life through challenging opportunities, meaningful career growth and professional development Working Under Pressure Without Hesitation. I Will be realistic, positive & energetic. Experience
• Currently working as a Rural lending and gold officer in AXIS bank, Hosur Cadre: Asst. Manager
Roles & Responsibilities
Gold loan
Maintaining files and records
Book growth
Team management
Quality operations
• OMR at ESAF Small Finance Bank pvt ltd from JAN 2017 to MAY 2018 Roles & Responsibilities
Finding low income people
Conducting promotional meeting
Client profile verification
Group recognition
Evaluates loan applications and documentation by confirming credit worthiness
Loan disbursement
• 1 month practical training at Sapooriji Palloonji pvt ltd, Colombo, Srilanka as training safety officer while studying IOSH.
Safety trends in construction
Policy and Regulation Maintenance
Site Safety Inspection
Accident Investigation
Record Keeping
• Muthoot Fincorp Limited, Gudalur as a customer service executive from OCT 2014 to NOV 2015
Roles & Responsibilities
Selling MFL products
Servicing existing customer
Handling customer grievance
Ensuring safety measures on strong room
Maintaining records and files
Sending daily MIS to HR
Ensuring customer satisfaction with MFL products.
• Training at Tamil Nadu Fire & Rescue Services
• Front Office Attender at SUBWAY (SALWA ENTERPRISE) OOTY from July 20 2012 to Sep 3 2013.
Roles & Responsibilities
Sandwich artist
Taking care of the sandwich quality
Stock maintenance.
• Worked as Front Office Assistant at RBS Residency, Trichy, Thillainagar from Sep 2011 to May 2012
Roles & Responsibilities
Greeting customers
Fulfilling their accommodation requirement
Ensuring customer satisfaction
Taking care of existing customers
Ensuring good service to them
Ensuring all bills done on check out
Academic Chronicle
IOSH Managing Safely- Feb-2016.
PG Diploma in HEALTH, SAFETY AND ENVIRONMENT (HSE)
§ Institute: NIFS (ANNAMALAI UNIVERSITY)
§ Year: 2014
§ Percentage of Marks: 87%
PG Diploma in FIRE AND INDUSTRIAL SAFETY MANAGEMENT
§ Institute: White cross Institution
§ Year of completion: 2012
§ Percentage of Marks: 89.42%
Diploma in FIRE AND INDUSTRIAL SAFETY MANAGEMENT
§ Institute: White cross Institution
§ Year of completion: 2011
§ Percentage of Marks: 90%
Diploma in SOFTWARE TESTING
§ Bharathiar University Arts & Science College Gudalur.
§ University: Bharathiar University
§ Year of completion: 2010
§ Percentage of Marks: 73%
B.Sc COMPUTER SCIENCE
§ Bharathiar University Arts & Science College Gudalur.
§ University: Bharathiar University
§ Year of completion: 2010
§ Percentage of Marks: 73%
H. S. S (computer science with math’s) Govt High Secondary School Gudalur.
§ Board: State Board
§ Year of completion: 2006
§ Percentage of Marks: 73%
S. S. L. C from Holy Cross Convent School Devarshoala.
§ Board: Matriculation
§ Year of completion: 2004
§ Percentage of Marks: 70%
Skills
• Ability to communicate
• Customer service
• Time management
• Problem solving
• Team handling
• Clear product knowledge
• Pitching right product to the right people
• Fire Hazard Prevention (IOSH)
• Risk Assessment (IOSH)
• Risk Management (IOSH)
• Risk Analysis (IOSH)
Project Undertaken
Title : STUDENT DATABASE MANAGEMENT
Platform : Oracle & Visual basic
Office Suite : Microsoft Office Package
Soft Skills
• Self-starter with drive, initiative and a positive attitude.
• Able to meet very stringent deadlines and always deliver results, under pressure
• Excellent presentation, interpersonal and people skills – a team player
• Very keen and enthusiastic, constant desire to learn, genuine commitment to excel.
Personal Particulars
Name : Dhayal T.R
D. O. B : Aug 31st, 1988
Personal Status : Male/Indian/Hindu
Father’s Name : Renganathan. T
Permanent address : D. No. 14/165,
Athipally (po)
Gudalur,
The Niligiris – 643 212.
Mobile : 971-***-****
Passport No : M9462431
Qualification : IOSH, PG Diploma in HSE,
PG Diploma in Fire and Industrial Safety Management, Diploma in Fire and Industrial Safety Management,
B. Sc. Computer Science
Marital status : Unmarried
Languages Known : English, Tamil & Malayalam
Hobbies : Listening Music, Sports & Travelling
Declaration
I hereby declare that all the details furnished above are true to the Best of my knowledge.
Yours Faithfully,
Dhayal T.R.
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