Manager Resources

DOUGLAS A. HICKS

**** **** **. ******* ** ***** 330-***-**** **************@*****.***

HUMAN RESOURCES MANAGER

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. HR SKILLS

HR Department Startup

Employment Law

FMLA/ADA/EEO/WC

Mediation & Advocacy

HRIS Technologies

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

HR Policies & Procedures

PROFESSIONAL EXPERIENCE

General Die Casters, Inc. --- Twinsburg, OH

Aluminum Die Casting, Manufacturing.

Human Resource Manager/EHS Manager, 06/09 to 05/2018 Oversee all H.R functions and Safety for both of our locations, guiding management through a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; managed group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues. Key Results:

Played a key role in ensuring proper negotiations with Teamsters.

Created a transitional return to work program resulting in a 5.5% reduction in Workers Comp premium expanse.

Oversee all efforts of our Environmental Health and Safety Department

Converted organization from fully insured short term disability insurance program to a self-insured model with improved controls resulting in a reduction of 48% in expense.

Preformed comprehensive evaluation of health benefits instituting significant plan design elements and delivery protocols which resulted in a 60% reduction in plan expenses for medical and 17% in life benefits.

Reduced employee turnovers by 5% by implementing retention/employee appreciation programs, resulting in attitude improvement and moral among employees.

Completed analysis of HRIS/payroll system recommending the implementation of new system which upon completion resulted in a reduction of employee file errors by 100%

Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind company’s employee-retention rate of 89% within an industry where high turnover is the norm.

Douglas A. Hicks 330-***-**** pg 02

PROFESSIONAL EXPERIENCE (CONTINUED)

ACE MEDICAL STAFFING 05/08 to 04/09

Canton, OH

HR Representative,

Callos Medical Staffing --- Jun 2006 to March

2008 Canton, OH

HR Representative,

Medical Staffing Network, Inc --- 01/02 to 06/ 06

Akron, OH

Branch Human Resources manager

A rising healthcare company for Per Diem and

Locum Tenens Nursing

Healthcare company staffing Per Diem, Locum

Tenens and local homecare.

Medical Staffing Company specializing in Per

Diem and Locum Tenens staffing

Key Results:

Trained management team on interviewing techniques and best practices, conducting workshops and one- on-one coaching sessions that contributed to sound hiring decisions.

Co-developed Recruiting methods, retention efforts, discipline process, bonus structure.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new-hire orientation program to include HR information and company resources. EDUCATION & CERTIFICATIONS

Western Governors University Salt Lake City Utah Bachelor of Science (BS) in Human Resources

Hondros Business College --- Uniontown, OH

Risk Management

Hillsdale College Hillsdale Michigan

Non-credit History studies

Continued education:

Seminars, classes, self studies and ongoing research regarding federal and state case law OF NOTE

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security, FMLA/ADA compliance and OSHA.

Negotiated a collective action law suit

Write position statements

Answer Interrogatories.

Negotiations with Teamsters

OSHA 10 Card Holder

Affiliations: Society for Human Resource Management (SHRM) National and Local MAGNET, USO of Ohio, ESGR

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