Customer Service Representative
Resume:
R Kulbacki
904-***-**** cell
************@*****.***
Skills Summary
Provide customer service with first point of contact for phone and walk in customers
Process accounts payable/receivable and manage financial schedules and budgets
Maintain records for billing, collections, tax preparation, and payroll
Supervise inventory control and purchasing
Exceptional customer service skill
Proven ability to work in a quick manner within a fast paced environment
Exceptional organizational and time management skills
Supervise other employees, develop training curricula, provide instruction and training to manage service levels, provide field and support service to other employees, evaluate and report employees’ performance to supervisors
Proficient in the use of Microsoft Office Suite software
Process debit/credit, check and cash transactions for retail, restaurants, insurance agency, banking and finance companies
Analyze applications, financial statements, and review credit reports to determine eligibility for government assistance
Facilitate service and case management for participants to receive assistance from a government agency
Develop innovative forms, software, sales techniques, tracking and reporting systems, and a payment formula for USDA disaster benefits
Employment History
administrative Assistant
01/2014-7/2014
A+Tax and Bookkeeping
Newberry. Fl
Customer Service Representative
01/2011-03/2012
Fast Payday Loans, Inc Starke, FL
Intake Specialist
07/2010-12/2010
CIS Homeless Assistance Prevention Services
Starke, FL
Crew Leader/Supervisor of Enumerators
04/2010-07/2010
Census Bureau
Jacksonville, FL
Bookkeeper/Office Clerk
08/2006-11/2006
Robert Half International
Miami, FL
Bookkeeper
02/2006-08/2006
Marine Detailing
Islamorada, FL
Enumerator-confidential interviews of residents
04/2000-06/2000
2000 Census Bureau
Jacksonville, FL
Customer Service Rep
09/1996-09/1997
Mr. Auto Insurance
Starke, FL
Program Assistant
11/1993-05/1996
USDA Farm Service Agency
Miami, bradford and Gainesville, FL
WORK AND PERSONAL REFERENCES
Sabrina Roberts: 904-***-****
Mr. Auto Insurance, Inc.
Shelley Flanagan: 352-***-****
A+ Tax and Bookkeeping
Linda Oppermann: 904-***-****
Fast Payday Loans, Inc.
Tommy Krenick: 305-***-****
Marine Detailing
Adrienne Smith: 904-***-****
2010 Census
Hazel Boyd: 305-***-****
Carol Lynn Mattox: 352-***-****
Contact this candidate