Sales Manager

Robert Gotsch

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TRANSPORTATION SALES PROFESSIONAL

Energized sales professional with proven transportation and supply chain experience in delivering solutions, increasing revenues and building strong relationships, plus an ability to identify emerging trends and additional market opportunities to increase revenues.

XPO LOGISTICS-Gainesville, GA-(5 Years)-Senior Transportation Sales

Developed business partnerships and develops key customer relationships to maximize account profitability, understands the customer s business and aligns strategies to customer goals

Identify opportunities for account penetration and growth, as well as, new business through analysis/discovery, cold calling and self-generated leads

Applied business and industry knowledge and understands how key factors impact business strategies and customer organizations in areas such as industry trends and organizational structures and functions

Problem solving: identifying and resolve problems in a timely manner, gathering and analyze information skillfully, work well in group problem solving situations and offer solutions

Generated a significant increase in new customer acquisitions by executing a business development strategy targeted to offer each customer personalized services customized to their needs and requirements

Effectively negotiated sales contracts by analyzing current market rates, ratio in each market and trends

OFFICE DEPOT-Gainesville, GA-(5 Years)-Operations Sales Manager

Focused on proactive customer touches to discover potential service issues or related needs

Improved sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management

Improved customer satisfaction from 70% to 97%, one of the highest in the company and sales satisfaction

Managed and develop relationships with customers and provide a consultative sales approach articulating value propositions that delivers the highest level of account management and increases profitability

Effectively communicate to foster customer loyalty by ensuring that our customers fully realize solutions

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives

CLARITY, LLC-Gainesville, GA-(3 Years)-Account Executive Manager

Managed the sales for several accounts that have multiple locations internationally.

Responsible for developing the best business solutions to meet the expectations of customers

Built business from the ground up with Greif Products, generating $550,000 in 8 months

Revived 3 major accounts from NO BUSINESS in 5 years, to jump starting sales by 120%

Drove positive resolution between customers and business partners, recapturing sales by 27%

Assisted clients to streamline and effectively manage all links of the supply chain to decrease variable costs

Engaged customers to identify their transportation needs to achieve goals and solve customers needs

HIBBETT SPORTS-Gainesville, GA-(6 years)-Area Operations Manager

Excelled in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of new store managers across the district

Developed team of [store, sales] managers who achieve established, sales goals and service objectives

Reduced shrink from 3% to .41% by spearheading, implementing, and maintaining asset protection measures

Motivated the work habits of all employees by promoting positive guest interaction, which increased sales

Conducted store/sales Managers performance and appraisals Evaluated store managers and provided feedback and development opportunities to increase retention of store/sales Managers

Trained store managers in techniques to increase sales and output

STONIER TRANSPORTATION-Gainesville, GA-(3 Years)-Executive Account Manager

Engaged customers to identify their transportation needs to more accurately implement customized logistics systems to achieve goals and support supply chain models, which exceed goals and efficiency.

Managed and develop relationships with customers and provide a consultative sales approach articulating value propositions that provides superior service and increases profitability

Direct the coordination of all implementation tasks involving third party vendors as well as provided consultation

Responsible for developing the best business solutions to meet the expectations of customers

Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project

Drove positive resolution between customers and business partners, recapturing sales by 27%

FRONTIER TRANSPORTATION GROUP Columbia, SC-(6 years)-National Account Sales Manager

Spurred new strategies to increase business with current and potential accounts, increasing retention to 87%

Increased sales for transportation management systems and web-based software by 115%,

Drove revenue growth within an existing customer base by 18% and increased new business by 25%

Researched and negotiated trucking/carrier bid contracts based on costs and point-to-point destination procedures resulting in a 45% cost reduction, and improved customer relations.

Builds business partnerships and develops key customer relationships to maximize profitability

Understands the customer s business and aligns strategies to customer goals

Ability to lead others in service disciplines by determining priorities, providing coaching and mentoring, services to ignite teams in a spirit of consensus, sparking new business development

Military Experience

UNITED STATES MARINE CORPS-Jacksonville, NC-(8 Years)-E-5-Sergant-Operations Specialist

Education

FRANCIS MARION UNIVERSITY, Bachelors of Business Administration in Marketing/Management

UNIVERSITY OF SOUTH CAROLINA, International Masters of Business Administration

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