Currently Healthcare Program Specialist with some cs education

ANNA KO

** ************* *** ******, **, ***** 518-***-**** *******@*****.***

BS in Neuroscience with a computer science focus and completed a computer science senior thesis.

Relevant Coursework: Machine Learning and Modelling and Simulation

PROFESSIONAL EXPERIENCE

PCG STAFFING SOLUTIONS ORGANIZATION LLC FOR THE NYS DEPARTMENT OF HEALTH, Albany, NY

Healthcare Program Specialist, March 2018-Present

Create, edit, and review program operations manuals for 1915(c) Medicaid Waivers.

Attend and compile meeting outcomes for Regional Resource Development Center (RRDC) meetings and Waiver Transition Workgroup meetings.

Schedule, plan, and run WebEx webinars.

Access the state repository of Medicaid data at eMedNY to retrieve necessary client information.

Research of state and national program models for comparative analysis.

Create and edit forms for 1915(c) Medicaid Waivers.

Create and edit PowerPoints for the purpose of training providers and RRDCs.

Maintain access databases and work with RRDCs to ensure good data exports.

Analyze and summarize crucial waiver program data.

Develop graphs and tables which accurately and concisely present crucial waiver program data for use by management.

Receive and collate data from the RRDCs on their Level of Care tracking for applicant/participant eligibility in the Traumatic Brain Injury waiver program and analyze and summarize the data in a weekly report format for easy presentation and comprehension.

Work with the RRDCs on their Level of Care tracking spreadsheets in order to obtain the most accurate data and answer any questions, concerns or issues they regarding their data tracking.

Created an excel sheet to log historical data on participant application completion times and eligibility dates for the Care At Home I and II (CAH I/II) Waiver Programs.

Organized Conflict of Interest related material received from all Waiver providers across the state in order to review their Conflict of Interest Compliance Plans.

PCG STAFFING SOLUTIONS ORGANIZATION LLC FOR THE NYS DEPARTMENT OF HEALTH, Albany, NY

Healthcare Program Associate, October 2017-March 2018

Create, edit, and review program operations manuals for 1915(c) Medicaid Waivers.

Attend and compile meeting outcomes for Regional Resource Development Center (RRDC) meetings and Waiver Transition Workgroup meetings.

Schedule, plan, and run WebEx webinars.

Access the state repository of Medicaid data at eMedNY to retrieve necessary client information.

Research of state and national program models for comparative analysis.

Create and edit forms for 1915(c) Medicaid Waivers.

Create and edit PowerPoints for the purpose of training providers and RRDCs.

Maintain access databases and work with RRDCs to ensure good data exports.

Analyze and summarize crucial waiver program data.

Develop graphs and tables which accurately and concisely present crucial waiver program data for use by management.

Receive and collate data from the RRDCs on their Level of Care tracking for applicant/participant eligibility in the Traumatic Brain Injury waiver program and analyze and summarize the data in a weekly report format for easy presentation and comprehension.

Work with the RRDCs on their Level of Care tracking spreadsheets in order to obtain the most accurate data and answer any questions, concerns or issues they regarding their data tracking.

Created an excel sheet to log historical data on participant application completion times and eligibility dates for the Care At Home I and II (CAH I/II) Waiver Programs.

PCG STAFFING SOLUTIONS ORGANIZATION LLC FOR THE NYS DEPARTMENT OF HEALTH, Albany, NY

Student Assistant, August 2017- October 2017

Reviewed and edited the Waiver Program manual for the CAH I/II Waiver program.

Attended and created meeting minutes for Waiver Transition Workgroup meeting and RRDC meetings.

On-line research of program related sites and analysis of services in other states and national program models.

Created and edited forms for waiver programs.

UNION COLLEGE, Schenectady, NY

Tutor Coordinator, September 2015- June 2017

Communicated with tutors regarding their available schedule and attendance for tutoring.

Attended tutoring hours to maintain an academic atmosphere.

Set up rooms for tutoring and organized material for tutoring.

Organized and scheduled tutoring hours and ensured that they were appropriately documented.

Completed necessary paperwork to render timely payment to tutors.

UNION COLLEGE, Schenectady, NY

Office Helper, June 2015-June 2017

Worked with Microsoft Excel for data entry of alumni information.

Collected and distributed the mail.

Organized study and academic materials for students through bookkeeping for class literature and school supplies.

Answered the main phone line for the Academic Opportunity Program (AOP)/Higher Education Opportunity Program (HEOP) office.

Assisted visitors, including students, with questions regarding AOP/HEOP and connected them to specific AOP/HEOP staff when appropriate.

Worked with confidential material.

ALL LANGUAGE TRANSLATIONS, Schenectady, NY

Secretary, September 2013-June 2017

Worked with Excel on the company’s income and expenses spreadsheet, this involved updating and finding information.

Wrote and sent payment letters and invoices for employees and clients.

Emailed and called clients and employees regarding interpreting jobs and assignment confirmations.

Worked directly with clients for translating jobs.

Assisted in translating documents using Adobe and Microsoft Word, and formatted translated documents to look the original.

Interpreted Chinese (Mandarin) for school state testing.

Worked with confidential material.

Selected to act as interim office manager for a two-week period.

UNION COLLEGE, Schenectady, NY

Chorale Manager, September 2014-June 2015

Organized Chorale folders through ensuring each folder was accounted for, each Chorale member owned a folder and ensured each folder was in its appropriate location.

Arranged the Concert room before each practice to ensure it was ready prior to Chorale members’ arrival.

Took attendance of Chorale members prior to each practice.

Prepared and photocopied music.

Assisted Chorale members when needed which included ensuring they had all required sheet music, reminding Chorale members of practice and event times, and answering Chorale related questions.

Created a Facebook group for the Chorale group which included concert, dress rehearsal and practice dates and times to ensure all members were easily informed of the Chorale schedule.

EDUCATION

GUILDERLAND HIGH SCHOOL, Guilderland, NY

Graduated June 2013 took multiple AP classes and college level Spanish language classes.

UNION COLLEGE, Schenectady, NY

Neuroscience (Computational track) Major, Bachelor of Science and Philosophy Minor, June 2017 (GPA 3.3)

oThe Neuroscience Computational track is a focus on Computer Science and I completed a Computer Science senior thesis.

CLARKSON GRADUATE COLLEGE, Schenectady, NY

Completed 5 graduate courses towards Healthcare Management MBA, exited with a GPA of 3.87. Reconsidered the MBA and did not think it was the right path for me.

ADDITIONAL SKILLS

Have experience with: Python, Java, R, ROS, Weka, Vensim, SPSS, JMP and WebEx.

Proficient in: Microsoft Office Suite and Adobe Acrobat Pro.

ADDITIONAL INFORMATION

Vice President of Membership/Academic Chair for Alpha Phi Omega (Co-ed Service Fraternity) at Union College (September 2016- June 2017).

Sunday School Teacher at the Salvation Army in Schenectady, NY (December 2012-June 2015).

Mentor for AOP/HEOP students at Union College (2015-2017)

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