Office Executive Assistant

Nicole Mork

*********@*****.*** 805-***-****

**** ***** ******, ********, ** 90503

Personality Profile

I am a dedicated, organized and detail-oriented professional focused on creating companywide advancements and increasing internal efficiencies. I am independently motivated and able to accomplish tasks with clear focus. My diverse work experience has equipped me with the skills needed to handle many varied situations; from on the spot decision making in emergent situations to attending to the requirements of high level personnel with care and accuracy. Due to my qualifications and my character of loyalty and honesty, I am also entrusted with confidential financial and personnel information.

Areas of Expertise

Project Management

Transaction Management

Executive Administration

Creating Organizational Systems

Vendor and Customer Relations

Managing Facilities Operations

Travel Arrangements for Executives and Groups

Technical Proficiencies

Microsoft Office: Outlook, Word, Excel, Power Point, Publisher, ZipForms; MLS, KW, DocuSign, Wise Agent, County Records Search, QuickBooks Pro, Peachtree Accounting, APD, wIntegrate

Professional Experience

FIRE SAFE SYSTEMS, INC., Torrance, CA

Project Coordinator / Office Administrator April 2017 – April 2018

Work with owners of this well respected Southern California automatic sprinkler system company dedicated to safeguarding homes and businesses. Lead multiple projects to enhance services, revenue, field relations, information systems and government compliance. Assist with day to day administration of office, permitting, payments and document handling for office personnel, field crews, supervisors and engineers.

Key Contributions

Project Coordination / Revenue Generation

Marketing for Extended Warranty Project design and create campaign and marketing materials locate and interview prospective companies for expansion of services consult legal for contract content, generate contracts, coordinate execution

Service Department Project research legal requirements for in home inspections draft fillable documents for field use, select portable electronic devices, load documents research, locate outlets for field use

State Certification Compliance Project gather and verify information required per newly enacted state legislation meet with supervisors, generate compliance documents provide letters and payment to appropriate government agency

Accounts Payable, Accounts Receivable, Payroll

Local contact for satellite IT department, assist with IT needs

Create system to collect, track and store sensitive information

Implement use of DocuSign for faster contract procurement and payment acceptance

PINDLER & PINDLER, INC., Moorpark, CA

Operations Administrator 2015-2017

Reported directly to the VP of Operations and Human Resources; aided the Processing Manager with operations support for Pindler and Pindler Inc. nationwide. Scheduled, tracked and oversaw operations project and facilities maintenance.

Key Contributions

Daily, weekly and monthly performance report tracking for national sales, over $100,000 daily

Sourced new vendors, built and improved rapport with new and existing vendors

Created and maintained inventory tracking for corporate facilities and 16 showrooms nationwide and

outside sales force

Payroll processing and reconciliation for 50 departmental employees

Accounts payable invoice processing

Attended to critical workplace issues as they arose and made necessary decisions

DAVID BROWNELL TEAM KELLER WILLIAMS, Las Vegas, NV

Project Manager 2013-2015

Coordinated all aspects of transactions from open of escrow to transfer of property for both Buyers’ and Sellers’ Agents. Worked closely with company owner to achieve goals and become the top producing team in 2014 with $20 million in sales volume as well as being ranked #2 in Las Vegas and top 100 out of 75,000 agents and teams within Keller Williams Realty International. Headed marketing campaigns which resulted in attracting new clients and generating increased revenue.

Key Contributions

Communicated and coordinated with clients, agents, escrow and lenders to ensure all legal and

contractual deadlines are met

Gathered all required documents and signatures from both sides of the real estate transaction in

person and through electronic systems

Uploaded and maintained documents for inner office, main office and state regulated databases

Scheduled and oversaw repairs and maintenance needed prior to sale of properties

Created transaction manual for tasks and timelines as well as client relationship maintenance

program with step by step checklists

Trained personnel on new and evolving procedures and strategies to stay at the top of the

ever-changing real estate market

HUNTINGTON GROUP LLC, Las Vegas, NV

Office Administrator 2009-2012

Worked directly with CPAs and owner of the accounting office of a successful property development and management company. Maintained daily operations consisting of all administrative duties as well as special projects. Maintained accuracy and efficiencies companywide by implementing organizational procedures.

Key Contributions

Provided office management for a boutique accounting firm

Maintained and created meaningful client relationships

Completed data-entry and processing for all aspects of payroll including quarterly and annual tax

form filings

Coordinated accounts payable and accounts receivable; initiated invoicing and collection

procedures along with posting to proper accounts

EQUITY TITLE OF NEVADA, Las Vegas, NV

Executive Assistant to Vice President 2005-2008

Assisted the Vice President in day to day operations and oversaw the daily processes of the title department. Document specialist, maintained title policies filed with the County Recorder’s office. Worked in conjunction with Policy Writing and multiple other departments for timely and accurate recording policies.

Key Contributions

Assisted Vice President with daily operations by initiating and tracking communications across all departments

Created and maintained financial reports and registers for underwriters using electronic company tracking systems

Complied with regulations from county assessor

Organized scheduling and supervised production staff

Managed post-closing customer service issues

Assisted in builder services research and closings

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