Traci L. Rubenaker
***************@*****.***
Professional Profile:
Have outstanding Customer Service and communication skills with ability to work in an unpredictable environment and meet deadlines, I am a self-starter with excellent organizational skills, reliable, and a team player.
EXPERIENCE
Teller- Chase Bank-Aurora Village- Edmonds, WA June 2016 – January 2017
Greeted customers as they entered the lobby
Help customers fill out their Deposit/Withdrawal/Funds Transfer/and or Payment slip
Process customer transactions: Deposits, Withdrawals, Transfer Funds, Credit Card/Car Loan/ Mortgage/ and or Safe Deposit Box payments
Help customers in Drive Thru with their transactions
Referred customers at the Teller window to Bankers for any questions for new account(s)
Process Night Drops in the morning
Answered phones
Sea Food Dept., Fred Meyer- Seattle, WA. October 2015 – October 2015
Assisted customers with Meat/Sea Food from behind the counter, and wrapped up each item. Close dept. each night, put sea food in walk-in fridge, wash and rinse floors.
Cashier/Floor Associate, OfficeMax- Seattle, WA December 2010 - June 2014
Operated cash register, greeted customers as they entered and maintain clean and orderly checkout areas
Engaged in suggestive selling and resolved customer complaints
Processed transactions including cash, checks, gift cards, coupons, exchanges/returns
Maintained fast, friendly customer service, and answered phones
Floor Supervisor, Paws-Abilities, Tukwila, WA Jan 2009 – Feb 2010
Ensured that employees and volunteers followed safety rules
Received cash, visa, and check payments and settled batches at end of day
Expeditor, Skills Inc., Auburn, WA July 2007 – October 2008
Reported and updated customers on status of their parts orders
Verified all operations are completed on time
Shipped and received parts and tagged to ensure accuracy
Updated computer with planning information
Sales Associate, Babies R US, Tukwila, WA May 2005 – Jun 2007
Greeted customers as they entered, and maintain clean and orderly checkout areas
Assisted customers with exchanges and returns
Operated cash register, counted cash drawer before and after each shift
Received and stocked shelves and displays
EDUCATION
YWCA BankWork$™ Program, Seattle, WA, Bank Career Training Program Certificate
Endorsed by the Washington Bankers Associates
Enrolled in Bookkeeping Certificate in Accounting- North Seattle College
SKILLS
Customer Service, Sales and team work
Computer Skills: Word, Windows, Excel, Outlook, PowerPoint, and knowledge of QuickBooks and Access