Test Cases Manager

Dinesh Narsinghani

Summary

Over *+ years of experience in Quality Assurance and Software Testing. Experienced in Testing various web based and client server applications using Manual and some Automation testing techniques across various domains such as Mortgage, Healthcare, e-Commerce and Pharmaceutical Federal Project for Veteran Affairs.

Experienced in writing Test scripts, Manual Test cases.

Participated in all phases of Software Testing Life Cycle (STLC).

Have hands on experience in Quality Assurance testing; Knowledge of Software Development Life Cycle (SDLC) and Test Methodologies (Agile, Waterfall).

Having good experience in testing on Web based /E-commerce and Client-Server applications on different environments using Interactive testing tools such as HP ALM, Team Foundation Server, JIRA and BMC Remedy System.

Extensively created EDI (Electronic Data Interchange) files using Transaction Manager and used Ultra Edit to edit the EDI files.

Proficient in analyzing the business requirements, Functional requirement specification and Design documents.

Expertise in maintaining Requirement Traceability Matrix (RTM).

Thorough understanding of Relational Database Management Systems (RDBMS).

Involved in Testing of mobile devices with a various platform (iOS, Android).

Extensive working knowledge in UNIX and Windows platforms and widely used Putty to connect to the UNIX Box.

Interacted with the Business Analyst and application teams to discuss the performance requirements and load test strategy

Created performance Test Plans and Load Test Strategies

Created EDI X12 file based on different Test Scenarios

Tested the HIPAA EDI transactions 834, 837/835, 276/277, 270/271 according to the test requirement

Experienced in handling Off Shore teams and Projects.

Proficient in SQL for testing database integrity.

Performing database validations to verify Data integrity & Data mappings.

Experience in using communication tools such as MS Outlook, MS Communicator and MS Lync for the interaction with Clients and team members.

Skill Matrix:

Business Process Modeling Tools

Visio

Defect Management Tools

HP ALM, JIRA, Team Foundation Server, Microsoft Test Manager, Serena, Pivot Tracker.

Databases

Toad, MS-SQL Server 2005/2008, My SQL+, SQL Express 2014

EDI Tools

FileZilla, Winscp and Transaction Manager, Ultra EDIT, 7EDIT and Xml Studio

Mail Servers

Lotus Notes, Microsoft Outlook

Office Suite

Word, Excel, PowerPoint.

Project Management Tool

Microsoft Project

Requirements/Team Collaboration Tools

IBM Rational DOORS, JIRA, Pivot Tracker

Scripting Languages

VB Script, UNIX, Java and .Net

Testing Tools

HP ALM, HP Quality Center 9.x/10.x, QTP, TFS, Coded UI

Modeling/Wire framing Tools

Visio, Smart Draw.

Version Controlling

Microsoft SharePoint

Infinite Computer Solution Rockville, MD Aug 2017 – Present

Role QA Engineer

The objective of this project is to Test the software integrity of MDE Care Net portal which is based on C# based application. The project is based on Testing the functional flow of Various DBQ’s and Events for Client Veterans Affairs.

Responsibilities

Proficient in analyzing and reviewing the Business requirements, Functional requirements specification and Design documents.

Experienced in creating detailed Test plans and writing manual Test Cases.

Good working experience in Testing on Web based /healthcare and Client-Server based applications using Interactive testing tools such as Team Foundation Server, BMC Remedy System, Pivotal Tracker

Participated in all phases of SDLC and Software Testing Life Cycle (STLC).

Created Cases and performed Smoke, Sanity, Integration Regression Testing on MDE portal application

Performed E2E testing and software integrity for various modules of MDE Care net portal based on C# based Environment for Veterans affairs

Logged defects Retested Defects and worked on user stories using Pivot Tracker tool

Performed Security testing with help of burp tool on different browsers.

Created a mockup XML and verified and validated Veterans Name, CPT and ICD codes, Veterans address, letters send, Type of service rendered for Veteran and respective DBQ’s

Tested and verified, version no, dates and content in various DBQ forms

Created Mock up XML for Testing and Staged them in QA Testing Environment using Winscp tool

Extensive working knowledge in UNIX and Windows platforms and widely used Putty to connect to the UNIX Box.

Testing of Events, Exam scheduling request Event, Acknowledgement Event, Clarification Event,

Cancellation Event, Rework Event.

Excellent working experience in Waterfall and Agile Scrum development-based environment

Attended daily stand up meeting, Sprint Planning, and Sprint Review Retrospective meetings

Good working exposure in handling and coordinating with Off Shore teams and Projects.

Proficient in SQL for running SQL queries in Microsoft SQL studio management tool

Good working exposure in using communication tools such as MS Outlook, MS Communicator and MS Lync for the interaction with Clients and team members.

Environment: Windows 7 Professional, MS Office suite, MS SQL EXPRESS 2014, VMware, XML Studio Editor, 7 EDIT, .Net and C# based application, SOAP and Rest messages, Pivot Tracker, API, Winscp, Jmeter.

Abbott Laboratories, Princeton, NJ Jan 2017 – Aug 2017

Role QA Tester

The objective of this project is to validate the Testing of Medical device I-STAT 1 and I-STAT Alignity and INFO HQ Manager software which is built on C# platform. I was responsible for Testing the Functional and System Integration flow for INFO HQ Manager Application.

Responsibilities

Review Functional specification and Design Input Requirements, written Test protocol accordingly.

Tracked and Logged Issues in Microsoft Team foundation Server.

Performed Smoke, Adhoc, Functional, System Integration and Regression Testing.

Manually dry-runs of Test Protocols to find verification issues in Protocols before the start of SIR Execution.

Followed waterfall methodology, communicated weekly status meeting with lead engineer and Product Owner.

Ran SQL query to validate the Test Data in DE and DM SQL Database.

Tested and Validated Clinical Data for LIS and HIS system.

Extensively worked and tested HL7 Transaction

Used 7 EDIT tool to edit HL7 messages

Performed and ran Auto Test tool under supervision of developers.

Automated and Recorded Test Cases using Coded UI

Review errors in Log files and communicated to developers

Tested and performed validation of ISTAT Alinity and ISTAT 1 Medical device.

Send various Test records through ISTAT Alinity and ISTAT 1 Medical device and verified

in the INFO HQ data manager UI system.

Environment: Windows 7, MS Word, MS Project, MS Excel, TFS, MS SQL EXPRESS 2014, Vmware, Window Server 2012, XML Studio Editor, 7 EDIT, .Net, CODED UI.

Anthem, Norfolk VA May 2016 – Dec 2016

Role: QA Tester

The objective of this project is to test Medicare and Medicaid LOB using NextGen Application which runs on PEGA in an agile based environment. I was responsible for testing the Functional and Integration flow for NextGen application for Appeals, Inquiry and Grievances workflow. I also ran regression suites for those work flows.

Responsibilities:

Review and analyzed user Stories in SharePoint and Jira to provide Level of effort for testing

Created Test plan and Test Case for different workflows for NextGen application

Attended daily standup meeting’s to review and discuss items within the product backlog

Attended daily standup meetings, Retrospective meetings and Defect triage meetings

Provided daily and weekly testing status to the Scrum master

Tested functional and Integration workflow flow for Appeals/Grievances/Inquiry for Medicaid and Medicaid LOB.

Mocked test data for different markets

Validated and Tested Medicaid Letters for different markets

Worked and assisted different Medicare and Medicaid projects i.e. MEDSUP, LACARE, TX Star Kids and WNY, Facets upgrade testing

Trained other colleagues on how to work with different Medicare and Medicaid projects

Logged and Retested defects in NextGen team SharePoint and JIRA

Uploaded Test Cases and Test Evidence documents in the Team share point.

Executed simple SQL scripts to pull Test data for database

Interacted with the Business Analyst and application teams to discuss the performance requirements and load test strategy

Created Test scenarios and Tested web based applications which runs on Pega Platform.

Tested request and response using SOAP Messaging services

Ran Tidal jobs and generated and Validated the letters and for different markets in DCC

and Macess.

Ran Batch files and validated the Member and provider Test data in data base.

Environment: Windows 7, MS Word, MS Project, MS Excel, JIRA, MS SQL Server Management studio 2012, Sococo, SharePoint, APM, PEGA, Sococo, JCL, SOAP, T-SQL, SQL Profiler.

Fannie Mae, Herndon, VA Oct 2015- April 2016

Role: QA Tester

The project was to upgrade the Automated Underwriting application and perform the System Integration Tests accordingly. Automated Underwriting Testing(AUT) comprise of three subsystems such as ODS, DM, CFR.

As a QA Tester; I was responsible to test the integration of Automated Underwriting application with external and internal systems by running the Autosys jobs.

Responsibilities:

Reviewed and understood business requirements in IBM Rational Doors.

Created Test Plan, written and executed test Cases and test scripts and prepared defect tracking documents.

Extensively used ALM for loading and executing the test cases related to the desired requirements. Also, for logging and tracking the defect related to any of the requirements.

Performed Smoke Testing, System Integration Testing, Integration Testing, Regression Testing, and UAT Testing.

Performed Quality Review Sessions with the Testing Team and supported Business Analyst on the requirement gaps.

Used SQL Profiler for troubleshooting, monitoring, optimization of SQL server 2008 and SQL code.

Involved in Performance tuning of SQL queries and stored procedures using SQL Profiler and Database Engine Tuning Advisor.

Making a Report as per user requirement using MS Reporting Services 2008 (SSRS).

Generated Reports using Global Variables, Expressions and Functions for the reports.

Extract Transform Load (ETL) development using SQL Server 2008 Integration Services (SSIS).

Extracted tar and Meta files from UNIX server and validated them based on Test Case Scenario.

Ran Jobs in Autosys on Upstream (DU) and Downstream and debug the errors using logs.

Submitted Cases on credit on upstream and validated and Tested ODS notification file.

Created and maintained databases, tables, views, users, logins, indexes, check constraints, and business rules using T-SQL.

Worked and Tested KB message Urban and Reston Load center.

Attended Daily and Weekly Status Calls and provided status updates to QA Lead and Test Manager.

Worked closely with QA Team leads and developers and resolved the issues while testing.

Executed SQL statements to check if the data integrity has been maintained and tested the data flow from end to end and used MySQL server, Toad to run the queries to extract the data from the database.

Environment: Windows 8.1, MS Word, MS Project, MS Excel, Doors, Toad, Putty, ALM, Winscp, SharePoint, XML.

CVS CAREMARK, Irving Texas Aug 2014 –Sept 2015

Role: Test Analyst

The project was involved in to test the PBM (Pharmacy Benefit Management) system using Rx Claims. Rx Claims works on IBM AS400. I was responsible to interact with Business Analysts to document the Test Cases from the baselined Functional Specs and maintained all the test related artifacts.

Responsibilities:

Reviewed and analyzed CRD, CPM and different types of drug documentation

Performed Regression testing on different types of client’s using IBM AS400 and Tested RX claims in Preproduction and production environment.

Interacted with QA Lead and BRM and benefit coders regarding issues

Used Share point to review and upload client documents.

Performed and validated customer location, member eligibility, GPI and NDC list, pharmacy network CO pay structure Troop and refill limits and pricing using RX Claims Mainframe system

Interacted with the Client and BRM for issues and defects and closed the issues as per supervision under team lead

Performed Drug, UM, SGM and HCR validation on different types of Formulary and Non-Formulary drugs using Rx Claims

Used EZ query to pull query output for different types of plans and validated them in RX system

Performed PAR Testing on MOB and Health net Cases and documented defect in SFDC.

Environment: CVS Defect Tracker, MS Word, MS Project, MS Excel, IBM AS400 Mainframe, RX Claims, SFDC, JCL.

TennCare Nashville, TN Jan 2013 - July 2014

Quality Analyst

TennCare is the leading Medicare and Medicaid provider company which deals in Medicaid, Medicare, dental and pharmacy claim. As a Quality Analyst I was responsible for validation and Testing of claims workflow into interchange environment. I worked with the client on Multiple Projects like Claim’s & Encounter, DSNIP & MCO by handling requests from business analysts and simultaneously worked on improving test plan, writing test case and executing using quality center.

Responsibilities:

Reviewed and Analyze client business requirements and prepared Test Plan and Test Cases accordingly.

Executed and validated the claim process in HP interchange portal based on the business required documents.

Good working knowledge of all the HIPPA EDI X12 Transaction 837P, 837D, 837I, 834, 835, 270, 271 and

Paper Claims, DMR and Hospital Claims.

Performed Smoke Testing, Model testing, E2E Testing, Integration Testing, Regression Testing, and UAT Testing.

Extensively used Quality Center and ALM for writing Test Plan and uploading and executing the Test cases related to the client requirements, logging and tracking the defects, and reporting Issue logs.

Created HIPPA EDI X12 files based on the Business requirement also extensively used Ultra-Edit.

Extensively used FileZilla, Transaction Management and Ultra Edit to process EDI files through the claims

Engine.

Prepared run sheets to run the X12 files and XML in different Test Environment

Actively coordinated with the Production Control Team for run-sheet and CCB approvals to resolve

Issues and log items.

Tested and worked on Claims, Provider and Eligibility subsystems using HP Interchange Portal.

Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using Quality Center and ALM.

Actively involved in and conducted daily stand-ups and minutes of meeting to determine the

“Assurance of Change” in different stages of the project.

Involved in Triage Meetings for Production bugs with the support of development team and the business

Provided daily status updates to Team Leads and Project Managers.

Connected to Putty and used UNIX to pull the EDI X12 files from client server.

Used MySQL server and Toad to run the SQL Queries and SQL Scripts to extract the data from the database.

Submitted, Maintained and delivered all the project related documents in timely manner to the end clients and end users.

Environment: Quality Center, ALM, SQL, Ultra-Edit, Transaction Manager, HIPAA, UNIX, MS office, FileZilla, XML.

South Shore Health Care & PT, Long Island, NY July 2011 – Dec 2012

QA Tester

The project was involved in testing the different packages like Electronic Statement, Electronic Claims Billing, and Eligibility Verification. The system was HIPAA compliant and included features like Advance Appointment Scheduler and Eligibility Verification and Referral Tracking.

Responsibilities:

Reviewed business requirements and wrote Test Plan and Test Cases.

Processed the Medical and Hospital Claims in Facets Medical/Hospital Claims Processing applications using Facets 4.71 version.

Extensively used FileZilla, Transaction Management and Ultra Edit to process EDI files through the engine and Created batch files in X-12, CSV and HTML for HIPPA EDI transactions 837/835 and 834 and 270/271.

Performed Smoke Testing, Functional Testing, E2E Testing, Integration Testing, Regression Testing, and UAT Testing.

Write Test Plan and Test Case, Executed and documented the defects using HP Quality Center.

Validated the Institutional, Professional, dental/Hospital Claims data and Fee Schedules and Pricing using Facets applications.

Processed claims with ICD-9 Diagnose codes and ICD-10 Diagnose codes validation.

Validated the Subscriber/Member Family Eligibility and Benefits Summary information in Facets applications.

Executed SQL scripts to pull the Test Data from data base.

Environment: MySQL server, Quality Center, QTP, HIPAA/EDI, Interactive MS Word, MS Project, MS Excel, Ultra-Edit, Transaction Manager.

Target Corporation (Through Wipro, India) May 2007 – July 2009

QA Analyst

Responsibilities:

Converted Business Requirements and Design Documentation into Test Plan, Test Cases and Test Scripts.

Worked with the QA team to define and design test objectives. Additionally, collaborated to formulate effective test documentation.

Performed Smoke Testing, Functional Testing, E2E Testing, Integration Testing, Regression Testing, and UAT Testing.

Executed Base & Enhancements tests covering functionality and database verification

Worked with the team lead to coordinate the test case turnover process preceding each cycle and selectively executed the test cases to verify that the currency

Participated in Validation and data driven testing with different sets of data

Performed database testing with SQL scripts to verify data integrity

Identified software problems, documented and Prioritized defect reports, logged them into bug tracking tool Test Director.

Monitored application attributes constantly to ensure conformance with functional specifications

Submitted, Maintained and delivered all the project related documents in timely manner to the end clients.

Environment: Test Director, MS-SQL Server 2000, QC, Windows2000, UNIX. Ultra-Edit.

Education:

Masters in Engineering – Stevens Institute of Technology - 2011

Bachelors in Engineering – Mumbai University – 2006

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