Administrative, Managerial

Racheal Villarreal

Corpus Christi, TX *****

*********@*****.***

***/***-****

I bring management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced problem solving skills. I am reliable, hardworking and detail oriented. Have 18 years experience working with individuals with intellectual disabilities and mental heath issues. Authorized to work in the US for any employer

Work Experience

Reservation Manager

UHAUL Inc - Corpus Christi, TX

May 2018 to Present

Direct incoming U-Haul equipment to dealerships and moving centers to fill every confirmed reservation

Assist in controlling rental equipment inventories within the assigned marketing company geographic area

Monitor current competitor rates and maintain inventory records Update, review, and audit inventory reports

Answer customer inquiries

Have customer service skills and am an excellent communicator. Working knowledge of office equipment such as multi-line phones, copiers, fax machines, and scanners

I am detail-orientated and enjoy assisting also have data entry experience Residential Coordinator

Corpus Christi State Supported Living Center

February 2000 to May 2018

Managing a residential home for individuals with intellectual disabilities and mental health issues

• Maintaining a residential home with high aggressive behaviors and assisting the individuals with daily living skills.

Assisting the individuals with skill acquisitions in order to provide a better quality of life.

• Ensuring that the staff that are under my supervision have the necessary information and tools to assist the individuals with daily skills to help improve independence.

• Arranges work schedules to ensure adequate coverage and staff/individual ratios

• Maintain minimum of 95% training compliance for staff under my direct supervision

• Ensuring effective communication between staff and shifts by means of regular attendance and thorough documentation

• Providing leadership and direction to ensure respectful, well trained and knowledgeable staff to ensure a healthy workforce that works together in providing a safe, supportive environment for the individuals served

Education

High school or equivalent

Skills

Excel, Microsoft Office, ability to manage aggressive behaviors, maintaining a posiitive working environment,

Certifications/Licenses

CPR

July 2017 to July 2019

Additional Information

Skills

• Exceptional interpersonal communication

• Effective leader

• Staff training/development

• Consistently meets goals

• Organized

Contact this candidate