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Security Customer Service

Location:
San Antonio, TX
Salary:
$9.50 hourly
Posted:
July 05, 2018

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Resume:

Thomas Henry Eshman III

**** ****** **** *****, *** Antonio, TX 78245

************************@*******.*** ***.**********@*****.***

210-***-****

July 5, 2018

To Whom It May Concern:

With interest in the current opening in your organization, I am submitting my resume for your review. I have a Bachelor’s degree in Information Systems and Cyber Security and an Associate’s degree in Information Technology-Computer Networking Systems. I am seeking an entry level career opportunity that requires a dedicated and committed technician.

My technology skills and abilities are efficient in software and hardware troubleshooting, as well as diagnostics and repair, being most efficient with:

Hands on skills

Network, monitoring, execution, research, and documentation

Installing and maintain operating systems and trouble shooting

I am a team player, always looking for a new challenge, and confident my education commemorates those skills and techniques which I have learned and applied to the best of my knowledge. Having dedication and willingness to advance what I have learned in an academic setting through a college based technical institution, I bring the following skills:

Making and repairing Ethernet, Internet, and coaxial cables

Troubleshooting and executing multiple tasks

Communication, social networking, auditing, and monitoring

I have my own home based network where I monitor, scan, and mitigate risk’s such as transferring viruses to a secure location enabled within my anti malware software tools I programmed to perform and execute said tasks.

I look forward to hearing from you to schedule an interview. Contact me at 210-***-**** or one the emails enclosed on my resume’. I look forward to hearing from you in the near future.

Sincerely,

Thomas H Eshman III

Objective

I am seeking an entry level career opportunity that requires a dedicated and committed technician.

Skills & Abilities

Operating Systems and Software

Configuring and troubleshooting Linux and Windows with command prompt

Installing Virus and Firewall Protection

Virtual Machine and VMWare

Windows and Linux

Red Hat and Fedora and Ubuntu

Hardware

Install, troubleshoot, and repair PC’S

Assemble and disassemble computers

Install software for hardware devices

Internet Cards and Ethernet Cards

Fiber Optic internet cards

Make, install, and troubleshoot fiber optic Coaxial, Internet and Ethernet cables

Install other programs

Electronics and Fiber Optics

Making, configuring, and troubleshooting circuits

Making and testing Fiber Optic Cables and Electronic circuits

Education

Southern Careers Institute, San Antonio, TX

Computer Support Specialist

Graduated : May 2017

ITT Technical Institute San Antonio TX

Bachelors of Applied Science in Information System Security

Graduated: March 2015

ITT Technical Institute San Antonio TX

Associates Degree of Applied Science in Computer Networking Systems

Graduated: March 2012

Networking

Network Infrastructure and Security

Web Security, Applications, and social Networking

Building networks and cables

Networking development and Technology

Security

Windows Security and Linux Security

Access Security and Risk Management

Networking Communications Infrastructure

Security Policies and implementation issues

Cybercrime Forensics and Legal Issues

Firewalls and VPN’s

Additional Skills

• Work well with my hands

• Made and monitor own networks

• Passion for applying learned skills

• Problem solver

Professional References

Hector L. Perez

210-***-****

********@*****.***

Nick Torres

210-***-****

***********@*****.***

John Aguilar

210-***-****

john.aguilar@ scitexas.edu

Work Experience

My First job was with ATT my position was a joint partnership with an individual named chris and it was customer Service, Call center, and Cyber Security Consultant position. I would receive calls at my house on 11603 old hills Lane and would help the customer out with Computer issues on uninstalling a program or giving them advice on what to get to make their system more Secure. And I did this from October 2003 to March 2008.

My second job which was a few years ago back in 2010 and 2011 I am was a volunteer Student aid which means I would help the instructor with the students, in started in fall of 2010 and ended briefly in December of 2011, and the reason is the instructors retired. This was at ITT Technical Institute.

I was currently working at World Wide Flight Services on a branch of the JFK Airport in San Antonio. It is only a part time job and I handle packages for air travel. And I inspect the containers which are used for transport, to see in they are serviceable or not. I do this four days a week four to 6 hours a day in the evening from 3:30 to 10:00pm. Well I recently resigned from this position. On the second of march 2018

I was also working at part time on call position where when I am called in or vice versa, I go and disconnect, relocate and reconnection, I do this under employment with Robert Half technology with a company called move solutions. But this is only on Friday’s and sometimes Saturdays depending on the type of work and amount of work we have to do. From December 2017 to February 1 2018

My most current Employer is ESR or Employer Solution Resources, they are an employment staffing Company, I was recently working with IFCO through them but I was let go because I wasn’t working as fast as they wanted or to their Specifications. Now ESR looking for a new position for me to start on. From March 1 to March 4 2018.



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