Employee Relations Customer Service

Sean D Cherry Sr.

*** ****** ****** / **********, **. 23701

Phone: 757-***-****

*******@*****.***

PROFESSIONAL SUMMARY

Detailed-oriented individual with strong organizational abilities and an “optimistic attitude. Committed team player with a proven ability to meet and exceed goals and challenging deadlines.

SUMMARY OF QUALIFICATIONS

Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities.

Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration

Ability to work with and maintain confidential information.

Ability to perform First Aid and CPR.

Knowledge of company security policies and procedures.

Basic understanding of individual rights and legal/illegal activities.

Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards

Ability to maintain effective employee relations.

Possess strong, compassionate leadership/communication skills.

Observed and reported activities and incidents at an assigned client site.

Provided for the security and safety of client's property and personnel.

Conducted periodic patrols to check for irregularities and to inspect residence, medical equipment and security system.

Preserved order and enforced regulations and directives for personnel, visitors, and premises.

Responded to incidents of fire, medical emergencies, bomb threats, flooding, water discharge, hazardous materials, inclement weather, and other incidents.

Prepared logs and reports as required for clients

Remain professional & composed during stressful situations always treating guests respectfully with a high level of customer service.

RELEVANT EXPERIENCES

05/16 – Present Direct Support Professional (DSP) Difference Makers / Portsmouth, VA

05/14 - 05/15 Prep Cook/Dishwasher Chili’s / Bowie, MD

05/13 - 05/14 Variable Labor QVC Corporate / Suffolk, VA

07/12 - 05/15 Professional Painter RG Painting / Newport News, VA

EDUCATION

1988 Parkdale High School / Graduated General Studies / Riverdale, MD.

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