Quslity Assurance

SA’BRINA MCDOWELL-CROSS

**** ******* **** **

Lithonia, Ga. 30058

Phone: 678-***-****

E-mail: **********@*****.***

Quality Assurance Professional

Objective: Seeking a challenging and rewarding position within a progressive organization where my experience, education, personal ability, and commitment to professionalism would be of value.

QUALIFICATION HIGHLIGHTS

• Served in the Military Armed Forces

• Multitask several projects

• Thorough understanding of conflict management and resolution skills.

• Proactive leader with refined business acumen and exemplary people skills.

• Exceptional organization, oral/written communication, interpersonal, analytical and problem resolution skills.

• Proficient in all applications of Microsoft Office (Word, Excel, Outlook).

• Recognized for strong work ethic and respected as contributing team player through consistent collaboration with co-workers, integrity and commitment to success. RELEVANT EXPERIENCE

BD/C.R. BARD-COVINGTON, GA.

RECALL COORDINATOR Sept 2017- Present

Notifies consumers, hospitals and medical facilities of impending and or active recalls through certified mail. Accountable for retrieval of recall product from C.R. Bard main facility to off-site location for receipt of recalled product. Verify received product by catalog number, lot number, and quantity provided by accompanying recall paperwork. Reconciliation of each transaction entered onto a recall check form for accountability. Placed stop tags of verified, recalled product on all received pallets. Managed destruction of recalled product that has been designated as scrap. Use of excel spreadsheet to document recalled and destroyed material. Assembles documentation of all recall paperwork into company binders, satisfying FDA regulatory requirements and compliance specifications. FLOWERS BAKERY OF SUWANEE, LLC– SUWANEE, GA

QUALITY ASSURANCE TECHNICIAN Dec 2016 – July 2017

Performs quality assurance checks for multiple lines to include: Monitoring of GMP, PH testing, microbial swabs, record temperature for finished product from makeup, ovens, pack-out, boiler room, steel and paint storage. Record cooler speeds. Inspects completed products on each line for food safety. Completes in-process paperwork. Responsible for sending weekly samples to customers. Daily product scoring from samples collected from production. Responsible for specs for all organic ingredients.

FLOWERS BAKERY OF SUWANEE, LLC– SUWANEE, GA

PRODUCTION MACHINE OPERATOR Oct 2015 – Dec 2016

Operates, makes adjustments and sets up equipment on assigned line. Responsible for operating equipment used in preparation, mixing, and finishing product. Provides training and relief for fellow associates in regards to their respective positions. Assists supervision by proactively identifying, reporting and providing solutions to existing or potential problems or product tampering on assigned line. Maintains cleanliness on line, complies with all quality management systems and provides safety maintenance, implementation and reporting. XPO LOGISTICS – FOREST PARK, GA

LOGISTICS WAREHOUSE ASSOCIATE Sep 2012 – Oct 2015

Provides logistical support to following military programs: F-15/FA-22/ C-17. Conducts daily inventory on FA-22/F-15/C-17 spare parts; proficient in shipping receiving, and troubleshooting of spare parts for all programs. Coordinates with other organizations such as Quality Assurance, Procurement, and Inventory Control to ensure superior support. Trains associates on proper shipping/receiving procedures and provides guidance or corrective actions when needed.

WILLIAMS, SCOTT & ASSOCIATES, LLC. – ALPHARETTA, GA ADMINISTRATIVE ASSISTANT Sep 2010 - Sep 2012

Responsible for office services by implementing administrative systems, procedures, policies, and monitoring administrative projects. Answered all incoming calls and routed them accordingly. Resolved conflict with consumers. Managed calendars, appointments and customer complaints. Responsible for vendor relationships to include inventory control and contract management.

ANASTEEL & SUPPLY COMPANY, LLC – ELLENWOOD, GA

ADMINISTRATIVE ASSISTANT Jan 2005 - Sep 2010

Responsible for the Reinforced Steel List Input into the ASA system. Responsible for printing and mailing drawings to all project managers. Prepared the mill test reports that are mailed weekly to D.O.T. Answered multi-line phones, performed data entry, filing and front office customer service. Handled inbound calls and resolved consumer complaints. EDUCATION/CONTINUING EDUCATION

Served in the Military Armed Forces for 8 Years

Logistical Specialist

Customer Service Specialist

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