Microsoft Office Marketing

Director of Integrated Operations

Professional Summary

A consummate business professional with international experience who consistently demonstrates through analytics and acumen a thorough understanding of profit while building profit structures. By developing strategies from scratch, that create opportunities for expansion and growth yet meet succession requirements. All the while bridging communities together with unique infrastructures and team dynamics. A true ENTJ!

Skills

Business Strategist Leadership Succession Planning Analytics KPI's - development Team Building

Sales Expereince Train the Trainer Green Belt - Six Sigma Statistics MS Office Motivational Speaker

Full P & L Organizational Design Multi Location Management Budgeting Process Improvement Operations Management Experience

CIOX Health Phoenix, AZ

Director of Integrated Operations – 2016 - Current Develop initiatives to support integration of company post recent merger and acquisition. Within 6 months realized at 4% growth in profit. Responsibilities include:

• Creation of new division with initiatives in methodology and process planning to cut interdepartmental staffing by 28%.

• Developed internal KPI’s to manage and facilitate growth.

• Implement and execute “Change Management” processes and succession plans.

• Increase accountability measures across Operations to facilitate increased profit and decreased expenditures by increasing leading metrics v. dependence on lagging.

• Review and examine existing contracts to identify opportunities for savings and increased client retention/service.

• Improve metric reporting and identify milestones and develop infrastructure of projects to maximize results and performance throughout Jo-Ann Culbert

*********@*****.*** • Peoria, AZ 85383• 678-***-**** Jo-Ann Culbert

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Inspiring Champions, Inc. San Diego, CA

Vice President of Operations 2013 – 2016

Full control and responsibility for P & L of organization. Within 12 months realized at 26% growth in revenue coupled with 300% increase in Net Profit. Responsibilities include:

Creation of new product to attract new vertical markets – Revenue $684,000 1st year.

Developed internal KPI’s to realize 14% cost reduction.

Extended portfolio to attract both new market segment & revitalize existing client spend by 14%. Liaison with marketing for design and layout of all materials.

Created opportunities to attract alliance vendors for mutual benefit from shared expense, increased venue opportunities.

Increased footprint to include all 50 states and was beginning negotiations in Australia and Europe from past contacts

Management of staff, independent contractors and vendor relations – realized savings through re-negotiation of existing contracts ISI. Chicago, Il

Turnaround Consultant 2009 – 2013

Traveled around North America providing turn-a-round on site consulting services to companies in need of development. Responsibilities include:

Development of Organization Growth Initiatives – typical growth 13 – 18%.

Developed internal KPI’s to manage and sustain growth – Scorecard development.

Create and develop dashboards and management tools to facilitate understanding and accountability for change; increase in productivity 34% on average.

Make changes to existing financial structure, prepare analytics to induce outside investment when necessary. Decreased debt service by 7%.

Write complex Business Plans and strategies to develop opportunities within existing markets. Forecasting and Projections.

Manage Business Owners expectations and relations with staff/team. Examine cross relations and develop or terminate where necessary. Duetsche Steinzeug America

Vice President of Operations and Marketing 2003 – 2011 Responsibility for entire US Division of Public German Company. Developed growth strategies across markets in US both to introduce new products. Accountable for:

Managed three different locations with US. Total revenue $24 million.

Fully scope and develop marketing analytics for existing operations.

Grow customer base with service and build technical qualifications within staff to support. Increased 23% over three years.

Integrate European marketing materials to US through customization and follow with metrics and analytics to establish growth potential. $2M imitative. Jo-Ann Culbert

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Established buy-in from different European Alliance partners to invest in US operations and introduce supporting and complimentary products.

Facilitated merger of marketing with FDA, ISO 9001 for introduction of new material to US. Implementation of full program with consulting and guidance for all parties, both foreign and domestic.

Developed analytics to induce other investors to see potential of US market, through segmenting, reporting and analysis through compilation of metrics and standards.

Education

University of Ulster – Northern Ireland

Masters in Business Management – MA

• Marketing & Analytics with an emphasis on Public Organizations and International Trade. Bachelors Business Management – BA

• Marketing & Accounting with an emphasis on Statistics. Business National Diploma -

• Graduated with Honors.

Additional Skills & Other Facts

• Certified Master Business Coach through International Coaching Federation - MCC

• Certified “Train the Trainer” – assist other with competencies around public speaking

• Accomplished public speaker

• Strategic Business Planner

• Fully Proficient in Microsoft Office Professional Suite

• Lean Six Sigma – Green Belt (Black Belt started)

• Accompanied Governor of Georgia on Several International Trade Missions to Europe

• Represented US to counterparts in Ireland as Gateway to Europe

• Asked to collaborate with Northern Ireland government developing “Teaching Women to Work” Program to be offered to encourage women in the workplace

• Serve on Board of National Irish Chamber of Commerce

• Serve on Board of National Woman’s Council of Color in Construction References – provided upon request

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