Human Resources Manager

Lise Ann Ebert, MSL, SPHR, SHRM-CP

***** ********* **, *******, ** 46038 260-***-**** *****.****@*****.*** www.linkedin.com/in/eaebert/

StrengthFinder Top 5

Ideation, Activator, Intellection, Strategic, Input

Key Areas of Effectiveness

Team and Relationship Building

Strategic Project Management

Continuous Improvement Initiatives

Multi-Site/Unit Management

Creating Metrics and Reporting

Building and Maintaining Budgets

Process Mapping

Efficiency Analyses

Effectiveness Monitoring

Change Management

Resource Planning & Development

Employee Relations and Coaching

Team Dynamics and Goal Setting

Performance Management

Relationship Builder

Excellent Communicator

Organized and Detail-Oriented

Quality and Sustainability-Minded

Education and Certifications

Master of Science in Organizational Leadership from Trine University

Post Graduate Master Certificate in Human Resources Management from Cornell University

Senior Professional in Human Resources (SPHR)

Society of Human Resources Certified Professional (SHRM-CP)

Relevant Experience and Accomplishments

Avon Community School Corporation Director of Human Resources June 2017 - Present

●Built an online volunteer screening program

●Negotiated 64% decrease in contracted rate with a major online recruiting tool provider

●Reduced time to fill by 48% on open requisitions from 29 days to 15

●Managed 237 requisitions in a 6 month period including 127 of them in a 45-day period

●Led a team of 6 professionals successfully through multiple challenging organizational changes to be highly effective in newly created and existing roles

The Indiana Rail Road Company Director of Human Resources, SBP Dec 2013 - Jun 2017

●Built a new online performance management system from identifying a need through training and monitoring

●Created and implemented a new online compliance training program; including content review, testing on multiple platforms, training users on the system, monitoring its use, and building custom reports

●Invented, delivered, and monitored the effectiveness of all face-to-face training modules for managers (Administering Policies, Dealing with Difficult People, Effective Communication, FMLA, Harassment & Retaliation, Emergency Response, Creative Leadership, Team Performance Management, Drug & Alcohol Testing)

●Re-imagined the drug testing program to reduce costs by 48% while providing significantly improved services

●Discovered and corrected an error in the timekeeping software that saved 10% on budgeted operating expenses

●Designed and implemented a new, holistic benefits strategy, built a comprehensive wellness program for employees and their spouses; directed the design of a customized online portal experience, increased participation by 50%, and negated a 16% cost increase in self-funded plan administration

●Created and implemented a comprehensive diversity appreciation program, including policy updates and staff trainings, in order to realize a growth in staff diversity from 0.2% to 6% in 2 years

Three Rivers Federal Credit Union Manager, Compensation & Benefits May 2011 - Oct 2013

●Oversaw a successful project to digitize all personnel records.

●Collaborated with other thought-leaders and subject matter experts on the Business Analysis Team to identify trends and recommend strategic process improvements in our business model, strategies, stakeholder relations and program offerings

Solutions Experts Assisting Businesses Online, Inc. Consultant Sept 2010 - Dec 2012

Subject Matter Expert Contributor: Business Development and Growth, Human Resources, Organizational Development, Budgeting, Workforce Planning, Team Building, Networking, Client Relations, Environmental Scanning, Lead Generating

Indiana Institute of Technology Contractor, Human Resources Oct 2011 - Feb 2012

●Acting Assistant Director of Human Resources

●Identified a cost-opportunity and pursued the appeals process with a major health services carrier to recover over $10,000 for the organization

●Developed new processes to streamline and bring additional compliance to the program of hiring student workers with VISAs; creating more opportunities for diversity and inclusion in support of their dedication to attracting and retaining the top talent among their student workforce population

●Developed and implemented systematic audits of compliance areas, including but not limited to: benefits administration, educator certification documentation, and Form I-9s

●Designed and implemented personnel record retention guidelines

Nestle, U.S.A Consultant, Logistics & Systems Management May 2010 - Sep 2010

●Solved a major warehouse storage issue impacting all levels for a regional distribution center for this transnational parent company that saved the bottom line on the acquisition and is still in place today

●Systematically mapped all processes, worked with department heads to document key indicators of process success, defined data collection and measurement, established evaluation schedule, and created and delivered training materials for employees

●The system I developed was implemented as the standard for all further U.S. acquisitions of similar kind

Other Relevant Past Positions

Custom Software Solutions Firm, Asst VP, HR and Customer Relationship Manager (3 years)

Construction Contractors, Assistant Administrator, Estimating & Project Management; Client Relations; HR, Accounting, Payroll (5 years combined)

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