Customer Service Microsoft Office

KIMBERLEY FAUST

**** ********** ****, ******* ** 30034

Cell-404-***-**** *****-*********@*****.***

PROFESSIONAL SUMMARY

To obtain a position in Healthcare that would allow career advancement as well as an organizational profit by providing great services.

AREAS OF EXPERTISE

Data Entry

Microsoft Office Suite

Customer Service

Time Management

Interpersonal Skills

Problem Solving

PROFESSIONAL EXPERIENCE

OPTION CARE INFUSION SERVICES, CLARKSTON, GA

September 2010-Current

Intake Coordinator

Receives and coordinates referrals for notification of authorizations for services rendered

Responsible for reviewing daily logs and notes from Case Management

Communicate with insurance companies to obtain benefits and authorizations

CCS MEDICAL/HEALTHCARE SUPPORT STAFFING, WINTER PARK, FL

April 2010-September 2010

Insurance Verification Representative

Verified patient insurance coverage to ensure procedures are covered by providers

Provided clinical information as needed to obtain authorizations

Maintained tracking of patients for office schedule for the providers

AMERICAN HOMECARE, NORCROSS, GA

November 2006-November 2008

Customer Service

Assisted the pharmacists with daily follow up care for home Infusion Patients

Verified insurance coverage and obtained authorizations for patients

Answered phones and directed calls to appropriate department

EMORY HEALTHCARE HOSPITAL, ATLANTA, GA

April 2001-November 2006

Patient Service Coordinator II

Scheduled appointments for patients

Posted charge entries

Maintained Billing and Coding for the department

Pulled Medical Records when needed for the department

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