Customer Service Sales Associate

Linton Harvey Jr.

EDUCATION Advanced Career Training October 2005

Riverdale, GA Advanced Electronic Technical Core, United States Navy February 1999 Great Lakes, IL Lithonia High School June 1997

Lithonia, GA

EXPERIENCE Utility Locator Jan 2018 – Present USIC

Responsible for the correct, safe and efficient locating of underground utilities including: telecommunications, electric power, cable TV, gas, water and sewer systems

Read and interpret utility maps / prints to identify the type and size of underground utilities

Searches for underground utilities in an area, properly marks the location, completes necessary paperwork and photographs each locate

Operates different electronic detection equipment used to locate and mark under-ground facilities within prescribed accuracy limits Delivery Installation Specialist Aug 2014 – Jan 2018 Zeak and Herring

Loaded products into delivery truck properly and securely by using straps and pads to avoid damage during transit.

Checked paperwork on top of all machines to be loaded, verified the model number, serial number, and all serialized accessories.

Provided customer with startup equipment training

Responsible for products being complete in all pieces, parts, accessories, and manuals during delivery and pickup Sales Associate Sept 2011 – April 2014 M&S Menswear Outlet

Mastered point-of-service (POS) computer system for purchase completion

Cross-trained and coordinated scheduling with team members to ensure seamless service

Maintained high standards of customer service during daily high-volume, fast-paced operations

Assisted management with inventory management and stock ordering Sales Associate Sept 2008 – Feb 2011 Border’s Bookstore

Shared technical knowledge and enthusiasm about all our digital products and services, providing a personalized experience to multiple customers at the same time

Ensured that products are put on the selling floor when received, identifying, organizing, shelving, and zoning in accordance with Integrated Store Operations (ISO), Visual Merchandising Standards (VMS), and shelving guidelines

Assisted in any area of the store when necessary; including but not limited to receiving, cashwrap, Cafe and specialty areas Shipping/Receiving Loader Oct 2002 – June 2003 J. C. Penny

Verified incoming shipments against purchase orders, invoices or packing slips to ensure all items are received, not damaged and entered them into store systems in compliance with company policies, procedures and standards

Weighed incoming/outgoing cartons and unloaded or loaded trucks and pallets

Packed and affixed shipping labels with proper postage on packed cartons SKILLS AND ADDITIONAL INFORMATION __

Inventory Management

Logistics

Customer Service

4071 Northridge Way Apt.8 Norcross, GA 30093 Phone 678-***-**** Email *******@*****.***

Spanish

Warehousing

Electronic Systems

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