Support Information Systems

Information Systems and Epic Analyst

• ** years of information systems experience in large healthcare organizations

• Over 6 years hands-on experience in Epic system implementation, configuration, testing, and support (HIM, Hospital Billing, Reporting, Security)

• Experienced in Clarity & Caboodle Clinical Data Warehouse

• Certified in Epic HIM (Coding and Abstracting, Deficiency Tracking, Release of Information)

• Expert knowledge of business and regulatory requirements for patient records, hospital billing, accounts receivable, clinical workflows, and overall revenue cycle system Experience

UCSF Medical Center, San Francisco, CA Jan 2018 – Present Data Analyst – Academic Research Services (Contract)

• Evaluate clinical data requests from researchers and determine necessary data resources and programming to fulfill the requests.

• Build complex, efficient, multi-stage, data extraction scripts in Clarity and Caboodle using Microsoft SQL Server 2017 and SSIS tools on a daily basis to fulfill clinical data requests.

• Developed a business case for increasing data access and privileges for the Academic Research Services team to better support academic research data requests. John Muir Health, Walnut Creek, CA 2012 – Oct 2017 Information Systems Analyst – Epic

• Served a key role in a large hospital implementation of the Epic Electronic Health Record (EHR) system, with responsibilities including business & clinical requirements gathering, workflow design, system development, testing, user validation, and post go-live activities and support.

• Built and maintained account and claim edits workqueues with auto-processing functionality to support various operational tasks.

• Served as the lead HIM analyst for the ICD-9 to ICD-10 conversion effort, completing impact assessments, delivering builds, performing tests, creating documentation, and executing the conversion.

• Led the integration of 3M 360 Encompass and Quantum with Epic and provided post go-live support.

• Engineered automated dashboards for HIM leadership to support operational activities and monitoring capabilities associated with OSHPD data requirements and other internal/external audits, as well as ad-hoc reporting needs.

• Led the review of Epic NOVA Release Notes to determine viability of newly released feature sets for system-wide upgrades and their impacts on existing system workflows.

• Performed recurring system-wide and functional upgrades to enhance Epic capabilities.

• Developed and executed detailed test plans and scripts for unit, system, and integration tests associated with both new implementations and upgrades.

• Resolved Epic support cases and delivered feature requests from cross-departmental users. 1683 19th Avenue

San Francisco, CA 94122

Phone: 415-***-****

Email: *******@*****.***

Raisa Yurkanskaya

• Ensured proper training and communications were delivered to end users when resolving support cases and delivering new capabilities.

• Maintained constant contact with end users (physicians, nurse, Single Business Office, HIM etc.) to identify current operating procedures, define request requirements, identify problems, and suggest opportunities for process improvements.

• Defined and implemented the legal medical record (LMR) template for Epic ROI releases.

• Contributed to the Clinical Documentation Improvement (CDI) initiative, by establishing CDI workflows to help increase documentation quality and secure lost revenue.

• Worked on EpicCare Link for orders and referrals to digitize the referral process and meet regulatory standards.

• Defined and implemented Meaningful Use objectives to protect electronic health information. John Muir Health, Walnut Creek, CA 2000 – 2012

Business Systems Analyst – Revenue Management and IT Systems

• Responsible for providing healthcare system support and maintenance for Admission, Billing/Accounts Receivable, and MIS Modules. Involved in design, build, test, and data dictionary maintenance of systems including Meditech, Antrim, Horizon Lab Financial (HLF), and Star.

• Delivered custom reports for top management to enable effective business decisions and facilitate routine audits.

• Modified systems to ensure compliance with new regulatory standards including HIPAA ASC X12 versions 4010 and 5010, and ICD-9 coding standards.

• Tailored new Horizon Lab Financial workflows and tables to achieve MuirLab requirements; involved designing changes to meet specifications, integration testing, populating system tables, and supporting users through transition and after full production usage.

• Led a successful conversion of the underlying database for the clinical financial system (MISys) from MUMPS to Cache.

• Automated numerous manual processes including Cash Posting, Patient Record Update, Diagnosis Coding, and maintenance of data dictionary tables to improve efficiency and accuracy. Skills

Tools/Applications: Epic, Microsoft SSMS and SSIS (SQL Server Integration Services), Crystal Reports, SAP, Horizon Lab Financials, Meditech, Antrim, Star, 3M 360 Encompass, Quantum, Microsoft Visio, SharePoint, MS Office

Languages: VB/VBA, SQL, ASP, VBScript, Jscript, HTML, MUMPS, COBOL, PL/SQL RDBMS: Clarity, Caboodle, SQL, MySQL, KB-SQL, MS Access, Oracle, Cache/M(MUMPS) Operating Systems: Windows, UNIX, VMS, DOS

Certifications

Epic: HIM Coding and Abstracting

HIM Deficiency Tracking

HIM Release of Information

HIM Graduate Program

HIM NVT 2017 2018

Meditech: NPR Report Writer

Education

University of Dnepropetrovsk

Dnepropetrovsk, Ukraine

Bachelor of Science in Chemistry

Computer Learning Center

San Francisco, CA

Diploma in Client Server Programming

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