Clark Hise

**** ******* *** #**** ******, TX ****5 214-***-**** ac553o@r.postjobfree.com

My career path has included being an electrical engineer, a training manager, and a small business owner which has made me a more effective product manager. Looking back over my career, I’ve had product manager responsibilities regardless of my job title with an excellent track record of turning a vision and product roadmaps into reality. I’m passionate about building products customers love and have received very positive feedback from customers, development teams, and managers. Experience

Ericsson, Global Strategic Product Manager, 2014-present Ericsson is one of the leading providers of networking and telecommunications equipment and services. The company has over 100,000 employees and operates in 180 countries.

Launched custom video conference application which revolutionized network rollout. Reduced cost per site by ~$1000 which generated significant additional business.

• Coordinated product lifecycle including research, analysis, strategy, planning, process design, go-to-market, and support

• Translated business goals and requirements into technical objectives, ensuring end-to-end requirements were fully implemented

• Led, managed, and collaborated with cross-functional teams, business owners and end users to understand and document business requirements and acceptance criteria

• Conducted system usability sessions with users to validate functionality

• Used Agile development methodology by creating epics, stories, and use cases and using them to drive prioritized incremental releases

• Tested functionality prior to release to ensure readiness, alignment, and appropriate interpretation of requirements

• Interfaced with users and demonstrated product to ensure business requirements were fulfilled and usability was confirmed or adjusted

Led development and implementation of a global learning management system (LMS) used by more than 30,000 suppliers to learn proper installation methods. Reduced defects by 35% and improved margins by 12%.

Released multiple customer-oriented service offerings used by regions for business development. Generated $20M/year in sales with margins over 40%.

• Created commercial presentations to generate demand

• Developed detailed solution guidelines which enabled implementation

• Assembled contractual input requirements to facilitate closing business deals Ericsson, Regional Performance Improvement Specialist, 2011-2014

Initiated process to facilitate remote site activities using off-the-shelf tools. Saved over

$300/site, improved quality by 40%, and reduced cycle time by 75%.

Led creation of a regional learning management system. Reduced defects by 25% and improved margins by 8%.

Texas Instruments, Talent Development Manager, 1995-2010 Texas Instruments is a semiconductor design and manufacturing company with over 30,000 employees in 35 countries.

Launched an e-Services product line. Hosted online meetings, captured content, and made content available online. Grew business from start-up to $3M in three years and reduced costs by $10M/year.

Education

Master of Business Administration, Southern Methodist University Bachelor of Science in Electrical Engineering, Southern Methodist University