Manager Sales
Resume:
Wael Emara
Frederick, MD ***** 815-***-****
Operations Executive
Years of success driving revenue, operational efficiency, and profitability for high-growth organizations
Data-driven, a results-focused leader with extensive expertise in personnel management, analysis of individual growth, goal-setting, strengths assessments, and financial performance. Skilled in identifying trends and extracting actionable intelligence from key performance indicator (KPI) and financial reports. Software proficiency includes Microsoft Office Suite (advanced Excel), PeopleSoft, ORCA, Salesforce, OMNI-Channel, etc.; proven ability to master new concepts and technologies quickly with minimal training.
Highlights of Expertise
Financial Forecasting and Reporting
Comparable Company Analysis
Market Research and Trend Analysis
Account Reconciliation
Employee Training and Development
Budgeting and Variance Analysis
Cost Reduction and Avoidance
Discounted Cash Flow Analysis
Intellectual Property Valuation
Performance Optimization
Education and Training
Master of Business Administration in Finance
Hood College, Frederick, MD, 2017, 3.75 GPA
Notable Coursework
Advanced Financial Management
Financial Statement Analysis
Strategic Cost Management
Managerial Accounting
Bachelor of Science in Accounting
Alexandria University, Alexandria, Egypt
Professional Development
Wall Street Prep Course for Excel, Hood College (2017)
Financial Statements Modeling, Hood College (2017)
Discounted Cash Flow Modeling, Hood College (2017)
SQL Certification, Organization, Learning Tree International (Expected 2018)
Professional Experience
Verizon Wireless, Gaithersburg, MD
SOLUTIONS MANAGER (July 2011 to Present)
Directed a 35-member team tasked with identifying and engaging with potential clients through persistent outbound prospecting to drive sales of Verizon’s industry-leading telecom solutions. Conceptualize and implement sales and marketing strategies to boost brand reputation and awareness, lead and referral generation, and new business revenue. Analyze KPIs to optimize employee productivity, minimize revenue forecast variance, and maximize new business revenue generation.
Led the team to achieve 135% of monthly revenue goals and 125% of all other performance goals.
Earned seven performance awards including recognition as the #1 ranked Solutions Manager in the Washington-Baltimore region (out of 40) for exceptional revenue and Growth production.
Spearheaded an internal automated billing system implementation project that reduced annual operating costs by 36%.
Analyzed and improved the performances of the Solutions Specialists ranked in the bottom 10% in two months by explaining the methodology, rationale, and financial impact of each performance metric, and constructing action plans based on thorough analysis of KPIs and financial reports that pinpointed specific areas of improvement for each employee.
Generate financial reports for executive management to illustrate progression across P&L and inventory management operations; present market quarterly reviews to the regional manager.
Valley of the Kings, Rockford, IL
SENIOR OPERATIONS MANAGER (March 2000 to January 2011)
Presided over the daily operations of a high-traffic location with concurrent responsibilities for managing the performances of a sizable, cross-functional team, driving sales revenue, bookkeeping, payroll administration, and inventory management.
Implemented customer-centric sales strategies and guided the team to increase annual revenue by 15% year-over-year.
Reduced administrative expenses by 10% through consolidation of financial reports and designing functional databases to generate accurate financial forecasts and perform variance analyses.
Conducted extensive market research and competitive analyses to identify and capitalize on emerging consumer trends; presented findings to senior leadership to enhance strategic planning efforts.
Developed forecasting tools and dashboards to analyze financial, statistical and operational data trends.
Suhail Bahwan Group, Muscat, Sultanate of Oman
COLLECTION SPECIALIST (August 1998 to August 1999)
Negotiated delinquent accounts to devise repayment plans and minimize collections receivables.
Investigated accounts with balance errors using accounting software.
Monitored and increased cash inflow from accounts receivable through negotiation.
Planned and entered all collection data and client information into computer system.
Interasco Timber Ltd., Alexandria, Egypt
ACCOUNTS RECEIVABLE CLERK (June 1996 to August 1998)
Maintained 100% accuracy in calculating discounts, interest, and commissions.
Facilitated successful internal and external audits through sound and thorough documentation.
Composed useful accounting reports summarizing accounts payable data.
Resolved and balanced accounts payable and financial statements discrepancies.
Audited financial correspondences, managed international logistics and commercial documentation.
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