Stephen Lai DETAILS
Raleigh-Durham, North
Carolina Area
***********@*****.***
PROFILE
Highly capable, passionate and self-disciplined business professional with sales, marketing, leadership experience.
EDUCATION
Bachelor of Business Administration, North Carolina State University Class of May 2016
HOBBIES
Traveling, Sports,
Workout, Meditation,
Reading, Dance, Personal
Development
EMPLOYMENT HISTORY
Syncfusion Inc. – Global Account Manager March 2017 – Nov 2017
• Fast paced consultative environment of 60+ calls daily to United States, Europe, Asia, South America, along with email. Responsible for prospect for entire sales cycle from initial contact until closed sale
• Worked alongside product engineers for technical inquiries and support tickets. Scheduled and presented web demonstrations with engineers covering pricing and annual licensing options and enterprise packages
• Researched the competitive marketplace for Syncfusion products, processes, and customer base. Shared market intelligence with marketing team to contribute to product direction and marketing campaigns Citrix Systems – Corporate Sales Representative June 2016 – Nov 2016
• Applied the SPIN method, 5 Steps, objection handling, and consultative sales techniques for prospecting. Scheduled 2 – 6 demos daily for senior associate to perform
• Utilized business and computer industry knowledge to identify key players and develop accounts. Made 100+ cold calls daily. Nurtured relationships between prospective clients
• Researched the competitive marketplace for Citrix products, processes, and customer base in financial sector. Shared market intelligence with Product team to contribute to product direction and marketing campaigns
• Mentored new co-workers and developed professional relationships in a team environment
KNOWLEDGE
Public Speaking
Interpersonal
Communication
Market Research
Competitive Sale Analysis
Strategic and Tactical
Planning
Salesforce Powerpoint,
Excel, Microsoft Word,
Social Media
LANGUAGES
Fluent in English, Chinese
Nutanix Inc. – Business Development Representative (Intern) May 2015–Aug. 2015
• Attended weekly marketing meetings to analyze and decide business strategies to funnel leads through pipeline, contacting 50+ customers daily, and set up meetings with potential customers
• Scheduled own time to compile and manage 2000+ leads using Salesforce.com, DiscoverOrg.com, Rainking.com importing/exporting from excel spreadsheets
• Gained knowledge of SaaS, IT trends, software-defined storage, enterprise infrastructure, virtualization
• Drove attendance to company events and conferences assisting in the .NEXT tour