Allen D. Reiver
**** *********** *** ** #*** Washington DC 20008
202-***-**** *****@***********.***
“Experienced & dedicated Realtor® seeking a career within the industry of real estate. Having many years of experience assisting homeowners to successfully meet their goals of buying, selling, & investing. Presenting the highest level of integrity, and a commitment to providing excellent customer service has propelled me to pursue a furthering myself in the real estate industry.
Areas of Expertise
10 years active Real Estate Agent
Retail Operations Manager
Analysis of Real Estate Trends
Retail Customer Service Manager
Trainer
Procuring Business from Circles of Influence
Retail Training & Development
Individual & Team Skill Development
& Promotion
Customer Service Management
Work Experience
COMPASS Real Estate 2016- Present
The Evan + Mark Team
Washington, DC
Realtor®
Participate in active marketing initiatives, from cold calling to attending industry events
Interview clients to determine their precise wants, needs, budgets and geographic limitations
Prepare and proofread real estate documents, from leases to closing contracts
Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process
Organize and oversee open houses
Attend closings and provide support for clients (both buyers and sellers)
Research and analysis: Condominium development (entitlement, zoning, historic, neighborhood processes); the evaluation of acquisition sites
Create marketing and listing material (print and electronic)
Listing preparation including: scheduling buyer appointments, coordinating photo shoots, hosting special events at properties, interior design & staging, restaurants and hotels
Condominium development - research zoning, historical and development criteria, doing comparable marketing analysis
Manage showing schedules, schedule showings and appointments
Internet - Manage and update Twitter, Facebook and property web sites
Weekly quality assurance review of all listing information and photographs on MRIS and other various sites
Organize client meetings (restaurant and meeting reservations, order food, set-up)
Manage direct mail program
Manage email program
Create and manage all social media campaigns to include Facebook (ads/boosted posts), Instagram ads, LinkedIn etc.
Manage all creative to include (renderings, digital ads, print ads)
Administer and manage all Lead Generation and CRM programs
Organize events to sustain past and current client referrals
Real Living At Home 2015 - 2016
Metro DC Houses Team
Washington, DC
Realtor®
Howard Hanna Real Estate 2008 - 2015
Norfolk, VA
Realtor®
Liz Claiborne, Inc 2005 - 2006
MEXX
New York, NY
Manager/Implementation Specialist
Assist in launching new clothing retail store in the U.S. market
Manage day-to-day operations of retail flagship store
Implement new customer service training and onboarding processes
Collaborate with upper-level executives to create operations and marketing initiatives
Communicate company initiatives & implement processes
Collect & summarize feedback from management and employees and communicate to upper-level management
Develop and implement training initiatives for company credit card program
Create program and meeting outlines for all-team meetings, management meetings, and district/company-wide presentations
Gap, Inc. 1995-2005
New York, NY – Richmond, VA – Washington, DC
Assistant Manager/Store Visual Manager/Training Manager
Manage a staff of 20-200 employees
Train managers on how to develop and successfully run a day-to-day operation
Provide direction of visual merchandise to drive sales of product
Predict and Improve year-over-year sales figures
Train new and existing staff on company directives, standards, and hold accountable each person based on individual performance
Attend to the day-to-day activities of managing the staff to ensure customer service productivity that results a positive and sales-increasing environment
Education
Virginia Commonwealth University
Business Administration
Richmond, VA
1996