Customer Service Sales

Christina G. Halbedel

** * ******* ****** *** *39 Warren, Ma 01083

Email: ************@***.*** Phone: 774-***-****

Professional Summary

I am an excellent Customer Service Associate. My experience in product issuing, assessing customer needs and promoting products makes me a perfect fit for any Call Center or Store Associate team. I am a quick learner and have prepared paper work from a sales process to work orders. I have the written and verbal skills to perform all duties requested of me.

Professional Experience

Auto Insurance Agent

A-affordable Insurance Agency October 2014 - March 2015

-Call Center Customer Service Worcester, MA

-Billing

-Policy Processing for multiple Insurance companies

-Quoting for new policies using Winrater

Customer Service/Sales Agent September 2011 – March 2014

PROTOCOL NCO GROUP Worcester, MA

- Performed inbound sales for multiple affiliates in a call center

-Prepared and entered data

-Customer Service/Complaints

-Outbound follow-up survey calls

Child Care Provider December 2003 – June 2010

JENNIFER WHITE Spencer, MA

-Provided child care to four children in her home

-Light Housekeeping

-Errands

TELEMARKETER July /2001 – September 2002

OLAN MILLS POTRAIT STUDIOS Worcester, MA

-Telemarketing

-Sales

-Appointment Setting

Customer Service Representative March 2000 – May 2001

1-800FLOWERS Worcester, MA

-Inbound Sales

-Data Entry

-Customer Service/Complaints

Education

Qunsig Community College, Worcester, MA

GED

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