Billy J. Pryor Jr.
San Antonio, TX 254-***-**** ********@*****.***
Qualifications
Accomplished, results-oriented individual with a strong aptitude for organization and office administration. Committed to the highest levels of professional excellence by virtue of hands-on administrative and operational experience.
Outstanding communication, organization and team leadership. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Demonstrates ability to schedule appointments and meetings.
Proficient in Microsoft Office (Word, Excel), Maintenance Information Systems (MIS), AF supply system database (Standard Base Supply System: SBSS), Core Automated Maintenance System (CAMS) and GO81 data system.
Areas of Expertise
Recruiting/Staffing of Qualified Personnel Info Protection & Personnel Training Policy/Procedure Compliance/Mgmt
Programs Management & Documentation Compensation/Benefits & Payroll Staff Leadership / Pro Development
Professional Experience
Department of Defense
PROGRAM MANAGER/ADMIN ASSISTANT; Brandon, United Kingdom January 2017 - June 2018
Served as the link between leadership, management, and employees by answering questions and communicating decisions and helping resolve work related matters.
Section Safety Program Rep. Updating policies and monitoring hazards around the facility and work environment.
Performed customer service functions by answering employee/customer requests and questions.
Assessed employee performances and provided/scheduled necessary training for 35+ personnel.
Review incoming/outgoing correspondence/documents and attachments for compliance with directives, regulations, and adequacy of content.
Negotiate contracts and prepare purchase requests/bill payments for equipment and personnel items needed to maintain mission capabilities.
DynCorp International
TECHNICAL ADVISOR; AIRCRAFT FUEL SYSTEMS; Abu Dhabi, UAE May 2015 – May 2016
Performed daily/periodic inspections, troubleshot, repaired, replenished TMU-27/M 50-gal Liquid oxygen carts and Gaseous Oxygen Carts.
Repaired/replaced leaking manifolds, valves, components on LOX/GOX and replaced cylinders in accordance with technical guidance
Manage supply parts inventory, repair, and distribution of all related parts.
Oversee C-17 fuels system troubleshooting/inspection/repair/training for as needed for mission readiness.
Ensure technical data compliance and adherence to proper maintenance and safety/equipment practices.
United States Air Force
First Line Supervisor; Aircraft Fuel Systems; Ramstein Air Base, Germany October 2011 - October 2014
Oversee fuel systems repair, inspection and troubleshooting for a fleet of C-5/C-17s and maintain fuel cell. Provide training/supervision to a team of 10 top-caliber maintenance personnel, as Lead Technician and First Line Supervisor.
Manage the Government Travel Card (GTC) and Government Purchase Card (GPC) programs to ensure compliance with regulations, laws, and policies.
Document, maintain and ensure accuracy of data on aircraft forms and Maintenance Information Systems (MIS).
Control HAZMAT operations, including proper handling, disposal, labeling and use of hazardous waste materials.
Selected Achievements
Hand selected for Lead Technician, AFSC Training Business Area review. Identified and fixed 37 critical discrepancies.
Managed training for 243 personnel during a 3-month Unit Training Manager vacancy, maintaining 100% accuracy.
Filled expediter shortage; leading 37 personnel and 600+ maintenance actions to achieve a 93% departure reliability.
Confined Space Manager; trained 12 technicians on safe confined space (fuel tank) entry and federal regulations.
Aircraft Mechanic / Aircraft Fuel Systems Journeyman; Dyess AFB, Texas July 2009 – September 2011
Led inspections, troubleshooting, upgrade and repair of C-5/C-17 weapon systems. Deployed Mission Recovery teams to recover disabled aircraft. Oversaw training of personnel in the Confined Spaces Program.
Performed internal and external fuel systems maintenance on 34 assigned C-130H/J aircraft valued at over $1.1B.
Removed, inspected, replaced, installed and modified fuel system components. Accurately diagnosed and solved malfunctions. Performed in-tank maintenance, utilizing leak path analysts to identify and repair fuel quantity faults.
Page two Billy J. Pryor Jr.
Selected Achievements
Supervised and maintained Environmental/Hazardous Waste Program with a 100% pass rate on 15 inspections.
Completed repair of more than 300 fuel system defects. Instrumental to the success of 3000 sorties.
Expertly traced bad quantity readings and troubleshot problem vital to GP's 94% worldwide deployment reliability rate.
Recognized as Airman of the Month/Quarter three times. Maintenance Professional of the Year, 2010.
NCO Knucklebuster of the Quarter for hardest working, most productive employee over a 3-month time span.
Quality Assurance Honor Roll in 2011: passed 6 of 6 Quality Assurance evaluations, and aided a 92% flight pass rate, instrumental to squadron's attainment of 4 "Flight of the Month" awards.
Confined Space Rescue Certified. Trained and qualified personnel and maintenance technicians on confined space procedures and coordinated confined space extractions. Received letter of appreciation from Commander.
Received AF Commendation and AF Good Conduct medals for superior service.
Aircraft Mechanic /Aircraft Fuel Systems Apprentice Dyess AFB, Texas December 2007 – June 2009
Removed, inspected, replaced, installed, upgraded and modified fuel system components and performed internal and external fuel systems maintenance on 33 C-130 aircraft. Applied and ensured compliance with all safety regulations and standards, including AFOSH, OSHA and local safety directives. Confined Space Certified.
Performed confined-space entry and leak path analysis to determine, repair and troubleshoot fuel quantity faults.
Cargo Inspector and Load Team member; enhancing wing capabilities.
Selected Achievements
Selected Squadron Maintenance Professional Airman of the Quarter, 2009. Expertly balanced productivity and safety: boosting the 317 AG to a 3rd consecutive System of Cooperation Among the American Air Forces (SICOFAA) award.
Performed 120 maintenance actions with 26 in-tank repairs, supporting 3000 combat flight hours, 131,000 passengers, and 28,000 tons of cargo airlifted. Directed 377 maintenance actions on EC/HC-130 A/C, directly impacting 793 sorties, while deployed to Kuwait.
New Cingular Wireless Services, Inc. (DBA: AT&T Wireless), Killeen, TX
Leading provider of wireless communications service in the United States, company operates through two divisions: Mobility and Mobile Multimedia Services, offering digital voice, wireless data, voice/data roaming, wireless email access, text and multimedia messaging, voice recognition, mobile news/entertainment, fleet management, location-based, and audio/video streaming services.
Wireless Sales Specialist March 2007-August 2007
Maximized sales, revenues and new business opportunities, selling wireless handheld devices and data packages to retail consumers and commercial accounts.
Worked closely with customers to determine individual service requirements and cultivated long-term contractual agreements. Explained various options, setup and activated wireless accounts, and implemented support services.
Contact recent activations to ensure quality of services and products met both their needs and expectations, and to inform customers of new products and promotional opportunities.
Performed general tech and troubleshooting assistance, working closely with Customer Service and technical teams.
Oversaw floor layout, product displays and visual merchandising. Opened and closed store and registers.
Analyzed market and feasibility studies to identify potential targets and new business opportunities, and aggressively developed business accounts with potential customers in competitive markets.
Education & Certifications
Bellevue University, Bellevue, NE 2016 - 2018
Bachelor of Science in management of human resources
Coursework: Fund of Human Resource Management; Foundation of Business Communication; Foundations for Professional Speaking; Employee and Labor Relations; Training & Development of Human Resources; Recruitment, Selection & Placement; Business Operations & HR Strategy; Benefits Administration; Compensation Administration; Human Resource Management Capstone Project; American Vision and Values, Freedom and Responsibility; Tradition and Change
Community College of the Air Force, Maxwell AFB, AL 2007 - 2013
Aviation Maintenance Technology Technical Core & Management / Airman Leadership School
Coursework: Aircraft Maintenance Fundamentals; Aircraft Fuel Systems Fundamentals; Aircraft Fuel Systems Maintenance; Fuel Systems Repair; Advanced Aircraft Fuel System Maintenance; Leadership/Management I-II; Managerial Communications; Journeyman; Craftsman; C-17A Fuel Systems; C-5 Aircraft Fuel Systems Craftsman; Intro to Business; Human Relations