Group HR manager

Mobile * : +201*********

Mobile * : +201**-*******

Mail to: ********@*****.***

*******.*****@*********.***

Address :Mariotya –Haram Libini St .

City : Haram.

Mohamed Mahmoud Mohamed

Career Objective

Seeking for a challenging opportunity in a multinational or a local organization where my educational background and skills can be applied and further developed in the field of Human Resources.

HR Manager

Al Samman Group

Core business (Real estate-construction-Wood industry )

Location ( Egypt + Saudi Arabia )

Manpower 1000

From 01/06/2017 up-to-date

Job description

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Bridge management and employee relations by addressing demands, grievances or other issues

Manage the recruitment and selection process

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

01/03/2016 – 01/06/2017

HR Manager of IGI group

Core business : Real Estate

He

Headcount : 500

Location : Head Office

Job description

Plan, develop, and implement strategy for the HR management and development (including recruitment and selection policies/practices, on boarding and orientation, training and development, succession planning, morale and motivation, culture and attitudinal development, performance management, etc) Submit the Manpower planning including all recruitment from initial needs identification, vacancy posting, and screening resumes to hiring process completion;

Provide Top Management with all the necessary data, reports and statistics (Recruitment, turnover, retention, TNA, manpower & manning guide) relating to HR issues to assist their decision making process.

Improve the operational systems, processes and policies in support of organization mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; recommending, planning, design and implementing pay structure revisions.

Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends.

Manage the personnel and payroll issues and deals with different governmental agencies such Labor and social insurance office .

Support the HR Function in organizational analysis such as process analysis, responsibilities assignment, sizing & workforce planning.

Assure execution and compliance for Payroll, Administration and Benefits activities.

Deliver periodical and ad hoc HR reporting and analysis.

01/05/2015 till 01/03/2016

HR Manager of REDSEA Group Int'l

Core business : ( Roads – Oil Service – Chemical plants )

He

Headcount : 500

Location : Head Office

Job description

• Develop and monitor overall HR strategies, systems, tactics and procedures across the

organization

• Support current and future business needs through the development, engagement, motivation and preservation of human capital

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Work closely with the business leaders, employees and HR team across all location to understand current issues that can be supported or resolved through HR practices, process, or policies.

• Oversees the implementation of all HR Processes’ and provide support and following up with Business leader and ensure it is properly implemented.

• Oversee and manage a performance appraisal system that drives high performance

• Ensure compliance with legislation and HR policies, and adherence to compliance standards in all areas of responsibility.

• Ensuring all company policies and procedures are up to date in line with current employment law. Ensuring line managers are up to date with changes to any policies.

• Provide guidance and coach employees regarding HR programs, practices and procedures .

• Participate to employees’ grievances and any related investigation by meeting the concerned people and establishing conclusions/action plans to be taken.

• Responsible for recruitment and on boarding, this includes developing job descriptions and person specifications, preparing job adverts, sourcing candidates, checking application forms, short listing, interviewing and conduct background checking.

• Oversees, updating, and maintaining the human resource database (HRMS). Ensures that system records are accurately recorded, cross-checked and records are maintained in accordance with legal requirements and Company policies and procedures.

01/06/2014 – 01/04/2015

Company: Kayan Construction

Universal Group

www.kAyanconstruction.com

Position : HR operation manager .

Are : head office .

Headcount : 250 employee

Job description

Develop and implement HR strategies and initiatives aligned with the overall business strategy, and provide decision support through HR metrics.

Support current and future business needs through development, engagement, motivation and preservation of human capital.

Create, update and communicate the organization structure, and nurture a positive working environment.

Design compensation and benefits plans by conducting periodic pay surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions, and implementing pay structure revisions.

Proactively ensure planning, monitoring, and appraisal of employees work results by training and counseling managers to coach and discipline employees; listening to and resolving employees grievances.

Maintain organization staff by establishing the hiring process from cradle to grave, interviewing; counseling managers on candidate selection; conducting and analyzing exit interviews; developing new hires on-boarding.

Document historical human resource records by designing a filing and retrieval system; keeping past

and current records, like personal certificates, profiles, contracts and achievements.

1st of January 2009 – Till 06/2014

Orascom Construction Industries

www.orascomci.com

Position : HR and Admin section head .

Area : 6th of October & New Cairo

Projects : Mall of Africa,P&G . sewage treatment

Po plant And Palm Hills.

Headcount : 1000 employees +7000 casual workers

Job description

Coordinates multiple tasks related to developing OD processes.

Coaches others on appropriate and effective intervention tactics for OD.

Develops executive level OD sessions according to OD strategies.

Oversees OD processes and plans according to organizational business plans.

Controls costs related to the operation of the OD function.

Manages, designs and implements policies and procedures relating to organizational development.

Facilitates implementation of appropriate change management initiatives associated with organizational transition activities.

Supports the goal of establishing the human capital of the organization as a critical component in accomplishing business goals.

. Administration duties and task :

.Monitor and supervise the transportation vehicle such as Microbus, Minibus and buses .

Review the contracts of the service providers and solve all admin related issues .

Compare the cost of admin to the budget given in the project and Submit cost saving plan .

Provide new apartments to the project through comparing new hires to vacancies in apartment .

Report the cost report including the rent amount for all apartment to the budget given .

Submit daily attendance for the inhabitants in all apartments to specify who deserve the allowance or not .

1st of April 2008 – 01 January 2009

Company: E-Methanex petrochemical CO.

Position: HR Generalist .

Job description

Conduct new hire orientation, including benefits, policies and procedures.

Assist in maintaining department reports including Applicant Tracking Report Assist with research utilizing HRMS and manual files.

Create presentations and participant materials/binders.

Assist with any special projects within HR or company sponsored events as needed.

Coordinate benefits policy administration and procedures, including processing benefits claims, resolving vendor and employee issues and service delivery concerns.

Generate new hire data in designated tracking system.

Coordinate hiring process with contingency staffing agency.

Complete and process new hire paperwork

Collate statistics for Management group as directed by HR Manager.

Assist with Training programs for staff by coordinating materials including new hire orientation.

Update new hire employee details on new hire spreadsheets.

Administer the exit interview process.

Create and maintain department-filing system to ensure accurate records.

Provide administrative support to employment staff.

1st of November 2006 – 1st April 2008

Organization: Berltiz Language Centers

Position: Customer Service supervisor.

Job description

Full responsibility for the reception area.

Receiving visitors and directing them to the right room at the first day of the

English programme .

Write down everything in the daily activities report and posting it at the end of

the shift to the Center Director .

Full responsibility of the daily cash and giving it to the accountant .

Full responsibility of center system and write down every action on the system.

Welcome the client and submit sales presentation to persuade him of our Courses

and how he will get the full benefit throughout the course.

Responsible for the learning cycle which includes first impression, mid-level

Interview and exit customer survey throughout the course .

Observing the new trainees and teaching them how to handle their tasks

Responsible for the customer complaints and reporting it to the manager

Responsible for the center planning with the center director .

Responsible for the counseling to know the complaints of customers .

1st November 2003 till 1st November 2006

Company : Al Ahram beverages.

Position : Call Center Team leader .

Job description

Reporting to the customer service manager.

Acting as the focal point between the company’s customers and the company head-office.

Directly responsible for training, cross-training, coaching and evaluating performance of staff.

Distributing work-load efficiently and monitoring progress.

Achieving and exceeding work target as planned by the company head office.

Respond to telephone inquiries and complaints in a prompt, accurate and courteous manner

following standard scripts and procedures.

Edit and update customers’ information using CRM tool. Market (sell ) company products to

call center customers.

Conduct surveys over the phone to measure customer satisfaction levels. Gather information

from the caller to update customers’ profiles and properly resolve the situation.

Managing Microsoft® Customer Relation Management ( CRM® ) software and using CRM

system to gather information, research / resolve inquiries and log customer calls.

1st November 2000 till 1st December 2002

Position : Order Taker

Department : Home Delivery

.

Job description

Reporting to the Home delivery supervisor .

Respond to telephone inquiries and complaints in a prompt, accurate and courteous manner

following standard scripts and procedures.

Edit and update customers’ information using CRM tool. Market (sell ) company products to

Store customers.

Conduct surveys over the phone to measure customer satisfaction levels and gather

information from the caller to update customers’ profiles and properly resolve the situation.

Managing Microsoft® Customer Relation Management ( CRM® ) software and using CRM

system to gather information, research / resolve inquiries and log customer calls.

Education

Bachelor degree:

English Degree, 2000 .

Faculty of ARTS .

Cairo University .

HR diploma from Riti _Brilliance Institute .

Human Resource professional diploma from RITI @ Brilliance Institute

Putting Company's vision, mission, objectives and strategy.

Designing Organization structure, job analyzing, job description and Specification.

Planning Human Resource.

Recruiting .Selecting. Placement and Orientation.

Training and Development.

Establishing pay plan & managing performance.

Introduction to OSHA.

Introduction to Egyptian labor low.

Overall grade of diploma : (A+)

Language

Language

Computer Skills

Windows Operating systems including windows 2000 professional and windows 2000 server.

Microsoft windows 2000 network environment.

Advanced user in networks environment.

ICDL certificate .

Internet Explorer 5.5 & 6.0 .

Outlook express 5.0 and 6.0.

Basics of network Administrating .

Date of Birth

Jan. 12th 1977

Place of Birth

Cairo, Egypt

Nationality

Egyptian

Military status

Exempted.

Contact this candidate