Customer Service Management

CURRICULUM VITAE

OF

SOLLY HLONGWANE

OBJECTIVE

I am well groomed and a well-spoken young gentlemen who shows great potential. I have proven myself to be very capable in most administrative and financial tasks. I seek a challenging assignment in organization that will utilize my knowledge and experience. My aim is to contribute to the objective of the organization and to grow with it. Having an experience in the fields of competition I can be sure of my commitments towards the Company which will endeavour far most in achieving goals. PERSONAL DETAILS

FIRST NAME : Solly

SURNAME : Hlongwane

DATE OF BIRTH : 22 June 1993

IDENTITY NUMBER : 930-***-**** 088

HEALTH STATUS : excellent

MARITAL STATUS : Single

NATIONALITY : South African

GENDER : Male

EE STATUS : African

CRIMINAL RECORD : None

LANGUAGES : Tsonga, Zulu, English, Pedi

INTEREST AND HOBBIES : Reading, Playing soccer

AVAILABILITY TO RELOCATE : Yes

CONTACTS DETAILS

RESIDENTIAL ADDRESS : 8673 Winnie Mandela park extinction 24 Tembisa 1632

CELL NUMBER : 073-***-****

ALTERNATIVE CELL NO : 074-***-****

EMAIL ADDRESS : ***************@*****.***

EDUCATIONAL QUALIFICATION

TERTIARY QUALIFICATION:

INSTITUTION ATTENDED : Tshwane University of technology YEAR S : 2013 TO 2017

DEGREE OBTAINED : N Diploma Administrative management: FINANCE SECONDARY QUALIFICATION:

SCHOOL ATTENDED : Ivory Park secondary

HIGHEST GRADE PASSED : 12 National Senior Certificate COMPUTER APPLICATIONS/ SOFTWARE

MS-OFFICE (WORD, OUTLOOK, EXCEL, ACCESS, POWERPOINT) INTERNET, SAGE ONE ACCOUNTING CLOUD, STRATCOl (NAEDO), ACCOUNTIBILITY, GOOGLE SPREADSHEET, NUPAY

(AEDO, POS).

EXPERIENCE

NAME OF COMPANY : MOBIFY TRACKER

POSITIONS : FINANCE (DEBTORS AND CREDITORS

MANAGEMENT) AND DEBT COLLECTION

PERIOD : 2017-2018

DEPARTMENT : FINANCE

DUTIES : CAPTURED SUPPLIERS AND CUSTOMER

INVOICES AND RECEIPTS

: AUDITED CUSTOMER INVOICE FROM SAGE AND

PASSED ADJUSTMENTS

: COMPILED QUATATION ON SAGEONE

: GENERATED AND SENDED CUSTOMER

STATEMENTS

COMPILED CUSTOMER REPORT

: COMPILED COMMISION STATEMENT

: ENSURED THAT CUSTOMERS ADHERE TO

PAYMENT TERMS

: COMPILED, RECORDED, AND PROCESSED

CUSTOMER TRANSATIONS

: RESOLVED FINANCE QUERIES

: SENDED BATCHES OF CLIENT TO BE DEBITED

: COMPILED FINANCIAL STATEMENT

: ACCOUNTED FOR DIRECT DEPOSIT

: CALLED CLIENTS TO FOLLOW UP ON THE

UNPAID AMOUNT (DEBT COLLECTION)

: USED MOBIFY TRACKER APPLICATIONS TO

PERFORM DAILY JOB DUTIES

: ABDATED RECCURING, DRAFTS INVOICES

DEPARTMENT : CUSTOMER SERVICE

DUTIES : OFFERED DYNAMIC SERVICES

: ADMINISTRATION

: ANSWERING CALLS

: USED DIFFERENT APPS TO DO DAILY ROUTING

TASKS

NAME OF COMPANY : COUNTRY FACE CC

POSITIONS : GENERAL AND CLERICAL WORK

PERIOD : 2013 to 2017

DUTIES : DATA CAPTURING (WORD AND EXCEL)

: PAYSLIP PROCESING

: FILING

: LOADING AND UNLOADING

: STOCK TAKING OR INVENTORY REGISTER

: RECEIVING INVENTORY

: DISPACHING STOCK

: MOVING HEAVY EQUIPMENT

: STOCK TRANFER

WORK INTERGRATED LEARNING

NAME OF COMPANY : IVORY PARK SECONDARY SCHOOL

POSITION : FINANCIAL ADMINISTRATION

PERIOD : 7 MONTHS

DEPARTMENT : RECEPTION

DUTIES : DELIVERING A TELEPHONE SERVICE

: TYPING LETTERS AND FORMS

: PAYSLIP DISTRIBUTION

: ANSWERING ALL INCOMING CALLS

: ATTENDING TO CLIENTS AND MAKING PHONE

CALLS

: SCANNING CALLS AND IF POSSBLE DIVERTING

IT TO ANOTHER EMPLOYEE WHO IS CAPABLE OF

DEALING WITH IT

: REFFERING QUERIS TO THE RELEVANT PERSON

: TAKING MESSAGES IF SO REQUESTED

: PROVIDING GENERAL SUPPORT (TYPING, DIARY

BOOKINGS...ETC)

DEPARTMENT : ADMIN

DUTIES : PROVIDING REAL TIME EPENDITURE AND

INCOME INFORMATION

: ASSISTING WITH THE SUBMSION OF FINANCIAL

REPORT

: MANAGING INCOME AND EXPENDITURE

: PROVIDING ADMINISTRATION OF CREDITORS

AND DEBTORS

: PROVIDING PROJECT MANAGEMENT SERVICES

: PROVIDING ADMINISTRATIVE AND DATA

PROCESSING SERVICES

: MINUTES AND AGENDER COMPILATION

: BUDGETING PROCEDURES AND PROCESSES

: MANAGEMENT OF ACCOUNT RECEIVABLE

: MANAGEMENT OF CREIDTORS

: MANAGEMENT OF INVENTORY

: STATISTICAL COMPUTATION AND CAPTURING

: FILING

: BASIC ACCOUNTING OR BOOKKEPPING FROM J

OURNALS TO FINAL STATEMENTS

DEPARTMENT : DEPUTY PRINCIPAL OFFICE (SECRETARIAL ROL) DUTIES : DIARY MANAGEMENT

: PROVIDING A TYPING AND COMPUTER

OPERATING SERVICE

: EXERCUTING DIVERSY SECRETARIAL ROLES

: REPORTING IN DISTRIT ON BEHALF OF THE

DEPUTY PRINCIPAL

: FILING ON BEHALF OF THE DEPUTY PRINCIPAL

: MANAGNG DATA BASE

: ARRANGING MEETING ON BEHALF OF THE

DEPUTE PRINCIPAL

: IMPLEMETING AND MANTAINING OFFICE

SYSTEM AND MANAGING RECORDS

EFFECTIVELY

: PROVIDING A RECEPTION SERVICE

: ANSWERING CALL AND TAKING MESSAGES ON

BEHALF OF THE DEPUTE PRINCIPAL

: OPENING AND SENDING EMAILS

DEPARTMENT : REPROGRAPHIC OFFICE

DUTIES : SCANING OF DOCUMENTS

: PHOTO COPYING OF EXAM PAPERS

NAME OF COMPANY : IVORY PARK SECONDARY SCHOOL

POSITIONS : VOLUNTARY TUTOR MATH LITERACY

PERIOD : 2 MONTH

DUTIES : ASSISTING STUDENTS WITH MATH LITERACY

TESTIMONIAL

REFERENCES WILL BE PROVIDED ON REQUEST

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge. ACADEMIC ATTACHMENTS

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