Customer Service Sales
Resume:
Jada Davidson
Customer Service/Sales/Data Entry
Las Vegas, NV 89146
********@*****.***
Authorized to work in the US for any employer
Work Experience
Inside Sales/ Customer Service
Production Tool And Technology - Macon, GA
2012 to Present
* Provides customer with quotes and production times on stock and made to order items.
* Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
* Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
* Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
* Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
Request quotes and set up freight shipments and pick ups from various freight companies. Med Tech Extender
Medical Center of Georgia - Macon, GA
November 2007 to August 2011
* Organized work by matching computer orders with specimen labeling; sorting pathology and cytology specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
* Assisted Pathologists, Histotechnician, and Cytologists when needed.
* Maintained quality results by running standards and controls, verified equipment function through routine equipment maintenance and advanced trouble shooting; calibrated equipment utilizing approved testing procedures; monitored quality control measures and protocols.
* Contributed to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
* Maintained patient confidence by keeping laboratory information confidential. Outside Sales
Atlanta Caster & Equipment - Tucker, GA
August 2005 to August 2006
* Identified leads, manage prospects and acquire new business.
* Determined customer needs and propose appropriate service needs.
* Met or exceeded the new business sales goals.
* Regularly met with Sales Supervisor to review weekly sales activities, progress on goals, and status of prospective customers.
* Completed scheduled and cold call prospecting activities to establish first and follow up appointments
Inside Sales Associate/ Customer Service
Zeigler Tools, Inc - Macon, GA
May 1996 to August 2005
* Provided customer with quotes and production times on stock and made to order items.
* Developed sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
* Closed new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
* Filled orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
* Purchased items needed for orders and for determined what items were needed for stock.
* Developed accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
* Handled company checkbook and cash drawer.
Education
Some college
Skills
B2B, Printing, Customer Service
Additional Information
Core Competencies
Administrative Support Customer Service Inside /Outside Sales
Purchasing and Receiving
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