MARTHA ZBORIL
Caldwell, TX 77836
*********@*******.***
OBJECTIVE
To utilize 20 plus years of customer service and call center skills in a company with opportunities for growth and advancement.
SKILLS & ABILITIES
Type 40 WPM
Operate PC and peripherals
Operate basic office equipment
Proficient in MS Word and Excel
EXPERIENCE
COMPUTERSHARE 9/2014-PRESENT
Assisted shareholders with problems and questions consistent with company guidelines. Was able to help them with their issues in a courteous and professional manner.
Brookshire Brothers 9/12-9/2014
Processed customers’ orders with speed and efficiency according to company standards.
Target 6/2008-1/2012
Worked in Guest Service, Photo Lab, Starbucks, and as a cashier. Assisted customers in all these areas with professionalism and courtesy.
EDUCATION
TSTC WACO, TX
CERTIFICATE IN DENTAL ASSISTING.
AWARDS
Received numerous call excellence awards from different clients.
PERSONAL QUALITIES
I am personable, professional and courteous. I am always trying to improve myself to be a better employee and person. I am empathetic and truly enjoy helping people. I believe these skills will aid me in any profession I choose.
REFERENCES
AVAILABLE UPON REQUEST