Manager Customer Service
Resume:
DeUndra Brooks
Forest Park,GA 30297
OBJECTIVE
Management 18+years of experience and interested in upper Management District position.
WORK EXPERIENCE
Area Manager
December 2014 – January 2018
Popeyes Louisiana Kitchen Conway, Arkansas
money handling, food and paper inventory, scheduling, ordering,payroll . i also supervise three other rgm's.
Shift Manager
November 2008 - December 2010
Popeye's Louisiana Kitchen Conway, Arkansas
Restaurant/Food Services
Supervise crew, inventory, cash handling, etc...
Supervisor
April 2008 - September 2008
HMS Host (Starbuck's) Little Rock
Restaurant/Food Services
Supervisor for starbucks and great american bagel at the little rock airport. I money handled and supervised a crew of more then 20 associates. also i'm a certified barista for Starbucks.
General Manager
March 2006 - January 2008
CHURCH'S CHICKEN Conway, Arkansas
Restaurant/Food Services
Customer Service, inventory, schedules, cash handling, running a crew of 13 or more. etc.
Shift Manager
January 2005 - April 2006
Popeye's Chicken and Biscuits Conway, Arkansas
Restaurant/Food Services
make deposits, count money, responsible for a crew of 7 or more people a night, make sure store is clean in order for next crew, a key holder, customer service, pack orders,and take orders.
Call Rep
January 2006 - March 2006
Cingular Wireless Little Rock, Arkansas
Telecommunications Services
Telecommunications talk on phone to customers about there bills and there account.
Driver
May 2004 - January 2005
Unity Adult Care Center Conway, Arkansas
Travel, Transportation and Tourism
drive vans, take clients to doctor appointments, bring clients to the daycare center, take clients home, keep paperwork on mileage use of the clients. Third Key Manager/ Lead Clerk
April 2004 - July 2004
Dollar General Store Conway, Arkansas
stock, unload truck, deposit money, lead clerk, customer service,and key holder.
Asst. Manager
December 2003 - February 2004
Family Dollar Store Conway, Arkansas
Unload truck, recover, encaping, stocking, paperwork, payroll, depositing, opening and closing store, and ordering the store. MANAGER
April 2001 - September 2003
KFC Conway, Arkansas
schedules, running shifts, depositing, money handling, payroll, order making, inventory, and customer service.
EDUCATION
Some College Coursework Completed,
Arkansas Baptist College LITTLE ROCK
High School or equivalent,
May 1992
Eudora High School Eudora
CERTIFICATION
ServSafe Food Protection Manager
April 2011
Popeye's Louisiana Kitchen
Popeye's Training Manager
March 2011
Popeye's Louisiana Kitchen
HONORS & AWARDS
Serv safe certified, Training Manager,
CAREER HIGHLIGHTS
I became Restaurant General manager for Popeye's December 2010 and after only 4 months I became Training Restaurant and Training Manager. Then March 2013 I became Area Manager. Interested in pursing District Management.
REFERENCE
May Goad
Retired, Director of Ops Popeyes
Professional
Samantha Reeves
Area Manager, Popeyes
Professional
Marilyn Smith
State worker,
Personal
Contact this candidate