MIRANDA INGRAM
**** ***** ****** ******, ***** **484
Phone: 832-***-**** **************@*****.*** https://www.linkedin.com/in/mirandagingram
HIGH-ENERGY THINKER LEADER RESULTS-DRIVEN
Committed Human Resources Coordinator focused on developing efficient processes using quick thinking and knowledge of employee relations, recruiting, training and development, and other business services. Hard-working, highly efficient and well established in administrative environments that are challenging and fast-paced.
COMPETENCIES
Recruiting & Talent Acquisition Organizational Development Marketing
Training and Development Organizational Proficiencies Staff Supervision
Professional Communication Office & Executive Administration Sales and Advertising
Event Planning for Non-Profits Industrial and Client Relations Occupational Safety
Business Process Management Performance/Risk Management Payroll Administration
Resources Planning/Budgeting Employee Assistance & Wellness Conflict Resolution
EDUCATION
The University of Texas at Tyler, Tyler, Texas, December 2014
Bachelor of Science
Major: Human Resource Development
Minor: Business Administration
PROFESSIONAL EXPERIENCE
Abbi Media (June 2010-Current)
Development and Marketing Manager
Build and monitor successful marketing campaigns for maximum client exposure and return on investment.
Manage client relations and maintain effective communications to ensure all relevant company functions are kept informed of marketing objectives.
Develop the marketing strategy and budget for clients in line with the company’s objectives.
Planning/implementing promotional campaigns and measuring results.
Prepare monthly spreadsheets and reports to analyze business marketing strategies to improve budgetary efforts.
Produce valuable and engaging content for media marketing materials to meet client’s expectations.
Yacktman Assets (October 2015-June 2016)
Executive Assistant
Supervise/Oversee staff and delegate all assignment responsibilities to complete projects.
Responsible for project planning on all assignments given.
Manage grievance issues, performance reviews and disciplinary actions while resolving conflict with emotional intelligence.
Manage contingent workers as needed for short-term contract of service projects.
Train staff on occupational health and safety hazards to ensure liability coverage.
Work under strict confidentiality agreement while remaining professional, courteous and discreet at all times.
Updating and maintaining employee benefits, employment statuses, and similar records.
Coordinate complete executive travel arrangements for both professional and personal trips.
Work with various nonprofit organizations to execute large charity events.
Gateway to Wellness Chiropractic (May 2014-September 2015)
Office Administrator and Marketer
Coordinate office activities and operations to ensure compliance to company policies.
Work with new patients to assess needs through initial client interview.
Register items in medical billing systems and run insurance to provide financial estimates.
Manage office scheduling, phone calls, and correspondence.
Provide support with budgeting and bookkeeping procedures.
Create and update records and databases with personnel, financial and other sensitive data.
Track inventory of office supplies and place orders when necessary.
Submit timely reports and prepare presentations/proposals as assigned.
Conduct monthly seminars for prospective patients to educate on services and bring in sales opportunities.
Build and monitor successful marketing campaigns for maximum client exposure and return on investment.
Prosperity Bank (April 2009-August 2010) (June 2013-December 2013 – Temporary Position)
Bank Teller
Responsible for onboarding/new hire training and employee development aimed at increasing knowledge of products, sales, services, rules, and regulations.
Demonstrate professional and courteous customer service under stressful work conditions.
Complete daily duties including deposits, withdrawals, cash advances and drawer audits.
Provide insight/direction for process management to improve the workplace, cut costs, and improve employee retention.
Advise customers on products to invest in to satisfy long-term financial budgeting goals.
Roark - Rusty Taco (March 2012-May 2013)
Manager
Plan and control inventory in compliance with allotted monthly budget.
Coordinate daily restaurant management activities and supervise shifts to ensure job completion.
Respond to and resolve customer complaints on a daily basis.
Ensure restaurant was in compliance with state food and beverage laws.
Ensure restaurant was in compliance with federal laws protecting employees, including that which pertain to workplace discrimination.
Responsible for new hire training aimed at increasing employee knowledge of restaurant procedures.
Prepare spreadsheets/reports and lead team in risk management to ensure long-term success of the restaurant.
Served as Training & Launch Lead to new location openings for employee onboarding.