Customer Service Administrative Assistant

OVOKE ERICA IGHOTEGWONO

SUMMARY STATEMENT

I’m an Administrative Assistant with 2 years of successful experience in customer service, secretarial duties, and database management, who is passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way.

PERSONAL INFORMATION

Gender: Female

Date of Birth: February 16, 1993

State of Origin: Delta

LGA: Uvwie

Marital Status: Single

Contact Address: 14 Gynescope Street, New Layout, Rukpakwulusi, Port Harcourt.

Email: ****************@*****.***

Phone: 080********

SKILLS

I have an excellent written and verbal communication skill.

I’m good at handling and using office equipment.

I have strong organizational skills with problem solving attitude.

I type 50 words per minute (WPM).

I’m proficient with the use of Microsoft Office suite and database management system.

I have an excellent internet surfing skill.

I possess an excellent telephone skill.

WORK EXPERIENCE

April 2018 – Date Head of IT Department/Subject Teacher

Lifetop International School,

Eliozu, Port Harcourt.

Duties:

I rendered front desk services by courteously welcoming visitors, answering or referring inquiries on the phone or in person.

I prepared and disseminated business correspondence using MS Office programs.

I maintained the office filing system.

I obtained signatures and seals for business documents.

I drafted meeting agendas and took minutes during meetings.

I designed electronic filing systems and maintained electronic and paper files.

I coordinated inventory and office supplies, maintained staff attendance and leave registers, and weekly meeting registers.

July 2017 – March 2018 Administrative Assistant/Subject Teacher (NYSC)

Lifetop International School,

Eliozu, Port Harcourt.

Duties:

I contributed to team effort by accomplishing related results as needed.

I overhauled recordkeeping system from manual to computer based, creating a user-friendly and systematic information management system.

I courteously assist parents with enquiries.

I prepared detailed lesson plan for the school term each week.

I coordinated training and education of students and personnel in information technology.

I facilitated the understanding of concepts by students in line with lesson plan.

July 2011 – February 2012 Accountant (Part Time)

JOEMAC Nig. Ltd.

Effurun, Delta State.

Duties:

I rendered front desk services.

I maintained the office filing system and documented records.

I prepared financial documents including invoice, waybill and purchase orders.

I checked and identified project payments and records.

EDUCATION

2016 B.Sc (Hons) Computer Science.

Second Class, Upper Division (2.1)

Federal University of Petroleum Resources,

Effurun, Delta State.

2011 Senior Secondary School Certificate (SSCE).

St. Anastasia Heights School,

Uti, Delta State.

2005 Primary School Leaving Certificate.

Ughwurhume Primary School,

Ugbomro, Delta State.

INTEREST AND ACTIVITIES

Traveling

Internet surfing

Reading.

REFEREES

Mr. Ademoroti Barnabas

School Administrator

Lifetop International School

Eliozu, Port Harcourt

Phone: 070********

Email: ********@*****.***

Mr. Johnson Machine (Employer)

Manager

JOEMAC Nig. Ltd.

Effurun, Delta State

Phone: 080********

Rev. William Eruotor

General Overseer

Hosanna Baptist Church

Effurun, Delta State

Phone: 070********

Contact this candidate