Customer Service/ Office Administration/Receptionist

Rosie Rosenbaum

Phone: 253-***-**** Email: ********@*****.***

Address: **** ******* **. *** **********, WA 98351

Job Objective:

It is my goal to apply my extensive schooling in Medical Office procedures, Customer service, and Social & Human services; Towards working in an Office setting; Medical, Educational, or Human Service environment.

I am proficient using Microsoft Office, typing, and possess good phone and computer skills. I have a good work ethic and employment history, as well as excellent references. I have a passion for advocacy, and helping people.

Experience:

Early Childhood Educator, Para-Educator, Nanny, Elder Care, Retail/Resale, Office Administration

Nanny

Garrison Family, Artondale, WA 2018-Current

Duties Include: Early morning and Overnight care and supervision of 2 and 5 year old boys.

Nanny

Januch Family, Gig Harbor, WA 2018-Current

Duties Include: Supervision and care of 6 year old girl. Before/after school and overnight care.

Meals, indoor/outdoor play. Arts and crafts. Homework help. Animal care and assistance.

Caregiver

Wasmund Family, Fox Island, WA 2017-Current

Duties Include: Companionship and Supervision of Elderly lady with Dementia. Meals, Observation,

Interaction and redirection. Animal care and assistance.

Nanny/Caregiver

Roncevich Family, Gig Harbor, WA 2017

Duties Included: Overnight care for 6 month old baby with special medical needs. Observation,

Oxygen management, Feedings.

Caregiver

Arabright Family, Lakebay, WA 2017

Duties Included: Companionship and care for Elderly man with Dementia, wheelchair bound Stroke victim.

Meals, medication management, Bed transfers, Personal care. Errands, transportation in ramp van.

Caregiver

Eyrish Family, Gig Harbor, WA 2016

Duties Included: Companionship, Daily help with wheelchair bound elderly lady. Meals, Laundry, Medication management, light housekeeping. Personal care.

Caregiver

Freeman Family, Port Orchard, WA 2015-2016

Duties Included: Care for elderly man. Wheelchair bound, Stroke victim. Companionship.

Personal care, medication management, light housekeeping.

Early Childhood Educator/Infant Room Teacher

Cottesmore Christian Childcare, Gig Harbor, WA 2010-2011

Duties included: Childcare for ages Infant through 5 years, art & craft projects, interactive play, 2012-2014

Circle time, outdoor play, daily reports, meals, cleaning, opening & closing center.

Infant Lead Teacher

Little Doves Early Learning Center, Port Orchard, WA 2012

Duties included: Infant care (6 weeks to 1 year): Interaction, child development, social skills, playtime, meals and feeding, opening and closing center.

Nanny

Billiot Family, Bremerton, WA 2011-2012

Duties included: Supervision & care of a 1 year old boy, meal preparation, arts and crafts, indoor/outdoor play, and American Sign Language practice.

Nanny/Housekeeping

Darling Family, Gig Harbor, WA 2009-2010

Duties included: Care of 12 year old child, meal preparation, housekeeping, laundry, transportation, and homework assistance.

Nanny

Boyle Family, Covington, WA 2007-2008

Duties included: Care & supervision of children ages 8, 9 and 10 years old, meal preparation housekeeping, laundry, transportation, homework assistance, and outdoor play.

Caregiver

Risk Management Strategies / Johnson Estate, Federal Way, WA 2007-2008

Duties included: Caregiving, companionship for wheelchair-bound lady, housekeeping, laundry, meal preparation, personal care, transfers, transportation using handicapped equipped van.

Special Education Para-educator substitute

Highline School District, Burien, WA 2006-2008

Duties included: Supervision and interaction with special needs children, personal care, meals, indoor & outdoor activities. Life skills.

Clerical substitute/ Playground substitute

Highline School District, Burien, WA 2006-2008

Clerical duties included: Reception, data entry, customer service, filing. Playground duties include: Student supervision, accident reports, conflict resolution.

Resale Clerk

Me & Moms Consignment Boutique, Issaquah, WA 2006-2007

Duties included: Cashier, display set-up, tagging, customer service, daily reports, opening and closing store.

Recreation Program Specialist

Boys and Girls Clubs of King County, Federal Way, WA 2003-2005

Duties included: Bus driver, arts & crafts, gym, computer classes, mentoring, and tutoring.

Office Administration

Express Personnel Services, Kent, WA 2002-2003

Duties included: Office and clerical. Filing, Receptionist, Data entry, Warehouse and production.

Office Assistant/Information Technology

Highline Community College, Des Moines, WA 2001-2002

Duties Included: Switchboard lines for College, Faxing, Filing, IT research. Data entry using Excel.

Office Secretary, Marketing Assistant

Thomas Harkey Architects, Redmond, WA 1999-2000

Duties included: Reception, Filing, Scheduling, Marketing reports

Office Manager

Nelson Roofing Company, Seattle, WA 1998-1999

Duties Included: Phones, Scheduling, Data entry, word processing, Correspondence, Payroll,

Quarterly Taxes. Filing. Opening and closing.

Office /Chiropractic Assistant

Bellevue Chiropractic Group, Bellevue, WA 1997-1998

Duties Included; Filing, Faxing, Phones, Patient files, room preparation. Customer service, billing.

Office Assistant/Student Services

South Seattle Community College, Seattle, WA 1996-1997

Duties Included: Phones, directing calls, Filing, scheduling, and student packets.

Accounts Receivable/Gift Certificate-Research

Ernst Corporation, Seattle, WA 1995-1996

Duties Included: Balancing and totaling of Gift certificate bundles. Accounts Payable, Data and

Microfiche research.

Office Clerk/Credit Manager

Hi-strength Bolt Company, Seattle, WA 1991-1994

Duties Included: All aspects of Office Administration. Phones. Alpha-numeric filing, Data-entry,

Posting of Accounts receivable and payables. Credit and Collections manager for all company accounts.

Education:

Tacoma Community College; Tacoma, WA, 2012-2014

Area of study; Medical Office Administration

Green River Community College: Auburn, WA 2005-2006

Area of study: Early Childhood Education

Highline Community College: Des Moines, WA 2002-2004

Area of study: Social & Human Services.

Education Continued:

Renton Technical College: Kent, WA 2000-2001

Area of study: Microsoft Office, Typing, and Computer Programming

Green River Community College: Auburn, WA 1996-1997

Area of study: Accounting.

South Seattle Community College: Seattle, WA 1989-1990

Area of study: High School Completion, Graduated with Honors.

Certifications & Training:

First Aid, CPR (Adult, Child, Infant), HIV/AIDS training, Blood-borne pathogens training, Food handlers, STARS Classes, Para-Educator Professional development. Certificate.

Other qualifications:

Ability to pass: Criminal Background check, and fingerprinting. Clean driving record. Inoculated against Hepatitis B, Recent T-dap vaccine. Recent TB test results negative.

Community:

Volunteer Advocate for Human Trafficking Awareness: World Concern/ A21/FWCAT 2015-Current

Volunteer Advocate for Suicide Awareness : American Foundation for Suicide Prevention 2017-Current

Volunteer Childcare/Nursery: A New Beginning Family Christian Center, Port Orchard, WA 2015-2017

Volunteer Office/Childcare//Nursery: South Shore Fellowship Foursquare, Des Moines, WA 2002-2006

Volunteer Office/Nursery: Bellevue Foursquare Church, Bellevue, WA 1997-2000

Personal and Professional References available

Contact this candidate