Manisha Nagar

Mobile: 976-***-****

Address: B-***, Sunshree Woods, NIBM Road, Pune

E-mail: ac54e5@r.postjobfree.com

Career Objective

I am seeking a career in the field of technical content writing, as it gives me a platform to pursue my interest in writing and also has a good career growth potential. My aim is to focus on critical thinking, in-depth analysis, effective writing, and designing user friendly documents and content. Educational Qualification

Technical Writing from Technowrites Pvt. Ltd., Pune 2015 PGDHRM, Symbiosis College for Distance Learning, Pune 2012 Advance Diploma in IATA, Montreal 2000

MTA (Masters in Tourism Administration), Jai Narayan Vyas University, Jodhpur 1996 PGDCA from Priyadarshini Institute for Computer Aided Knowledge, Delhi 1994 B.Sc. (Physics) Lalit Narayan Mithila University, Darbhanga 1993 Schooling from Oak Grove School, Mussoorie 1987

Certificate Course in Graphic Design from Coursera Certificate Course in Business Communication from Coursera Certificate Course in Complete Digital Marketing from Udemy Skills

Operating System: MS Win 95, MS Win XP, MS Win 2007, MS Win 10 Application Tool: Microsoft Word, Adobe RoboHTML

Screen Capturing Tools: SnagIt

Technical Writing Assignments

Concept Note on Mobile Phones

Procedure writing (Recipe)

Concept Map on Insurance Industry

Administrator Guide for Online Examination System

User Guide for Track Changes in MS Word

Online Help of Online Examination System using RoboHelp

Inserting and Illustrating Screenshots

Technical Writing Course Content

Audience Analysis

Information Collection

Interviewing Subject Matter Experts (SMEs)

Organizing Information

Writing Process

Review Checklists

Publishing Guidelines

Use of Style Guides(Microsoft Manual of Style)

Organizational Experience

Intelligent Quotient Systems Pvt. Ltd., Pune Since Jan 2016 Key Responsibilities

Developing SOPs for different weight loss machines for Fitness Highway (A sister concern)

Copy Editing lab manuals for IT security courses (Microsoft Manual of Style)

Copy Editing, Content Editing, Proofreading and Paraphrasing of course contents for Digital Security, Information Security, Network Security, Cloud Computing, and Big Data

Script writing for e-modules of IT security courses

Developing web content for Skills Factory Learning Pvt. Ltd., IQSPL, Discover Wellness and Fitness Highway

Creating content for brochures, emailer, SMS, banner, flyers, newspaper ads, PPTs for Skills Factory, Fitness Highway and Discover Wellness

Proofreading for Discover Wellness course content (A sister concern)

Voice over for e-modules of Digital Ethical Hacking course Frankfinn Institute for Air Hostess Training, Vadodara Jul 2008-Jul 2010 Key Responsibilities

Training students on Galileo Computer Reservation System

Training students in Ticketing and Air fare calculations as per IATA guidelines

Preparing students for interviews with Travel Hubs and Airlines Key Accomplishments

Attained over 60% employments for students in Travel hubs as against less than 10% earlier

Always obtained good student involvement in the class and completed my contract period with very good student feedback

Metropolitan Institute of Hotel Management & Catering Technology, Pune Nov 2004- Feb 2006

Key Responsibilities

Teaching Travel and Tourism Management

Preparing question bank

World Network Services, Pune Jan 2000-Dec 2000

Key Responsibilities

Back office data creation and updating for Air Jamaica, Delta Airlines, KLM, British Airways, and Royal Brunei Airways

Quality checks

Supervising and managing shifts

Key Accomplishments

Promoted to Lead Agent’s post within four months of joining, while under probation

Cleared for Team Leaders position by the end of first year SITA World Travels (I) Ltd., Lucknow Feb 1997-Oct 1997 Key Responsibilities

Airline seat booking and ticketing

Account sheet preparation for different Airlines

Developing new corporate clients

Selling tour packages

Key Accomplishments

Helped setting up domestic ticketing section

Maintaining old clients while adding many new ones Travel Corporation India Ltd., Patna May 1996- Jul 1996 Key Responsibilities

Airline space booking and ticketing

Preparing monthly account sheets for airlines

Selling tour packages

Studies/Workshops

International Marketing of Tourism for Rajasthan Tourism Development Corporation

The Desert Triangle Tourism Circuit

Survey on Miles and Smiles programme of Lufthansa Airlines

Time Management (WNS)

Team Dynamics (WNS)

PG Diploma in Vedic Astrology

Personal Details

Date of Birth: 9th May 1971

Marital Status: Married

Contact this candidate