Customer Service Manager

PARVEER KAUR

***** ** ***, ******, **, V*V*L* (H) 778-***-**** ***************@*****.***

Objectives

Seeking a position of costumer services or a job to pursue a highly rewarding career to enhance my skills and knowledge and work for the growth of the organisation.

Skills

Had good communication skills and command over English, Punjabi and Hindi.

Easy adaptation with workplace environment.

Computer Literate (MS WORD, MS EXCEL, MS POWERPOINT).

Gained knowledge of Operations Management during my studies.

Good Entrepreneurship skills.

Experience

Customer Service

I year of customer service experience at subway.

Worked as Sandwich Artist and Manager at Subway.

Uses Point of Sale system/cash register to record the order and compute the amount of the bill.

Collecting payment from guests and making changes.

Restocks items to ensure a sufficient supply throughout the shift.

Preparing preps for morning shifts, managing inventory.

Warehouse Worker 08/2016 to 12/2016

Received stored and distributed goods.

Packed and Unpacked orders.

Verified quantities and items being shipped.

Banquet Hall Server 03/2016 to 07/2016

Performed all task of setting up for wedding and private parties.

Provided customer service that was centrally focused on client satisfaction.

Prepared and organized utensils and food to be served during banquets.

Receptionist and cashier 11/2015 to 01/2016

Orane Academy of Beauty – Bathinda, PB

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Use computers for various applications, such as database management or word processing.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Education

General Business Diploma SEP 2016 to DEC 2017

Hanson Canada - Cambrian Program - Brampton, ON

Completed my studies in Business Management field at Cambrian college.

Completed course of hair and nail art at Orane Beauty Academy and got all necessary certifications required to pursue my career as a beautician.

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