Keith Lester 336-***-**** Page * of *
E. KEITH LESTER, ASQ CMQ/OE, FAA DMIR
Mobile 336-***-****
**********@*****.***
SUMMARY OF QUALIFICATIONS
Manufacturing Process Quality
A Solid record of building, managing, training and mentoring high-performing Quality Assurance and Quality Engineering teams
Six-Sigma project leadership. Process improvement techniques (PFMEA, DFMEA, Six-Sigma, Value- stream analysis). Implementation of failure investigation tools (8D, 5-why). Measurement Systems Analysis (gage R&R). Federal & state regulatory compliance. AS9102 Lead Auditor.
Management of 20-person quality team (hourly inspectors, salaried quality technicians and Quality Engineers). Responsible for professional development, employee reviews, personnel issues, Daily scheduling, payroll, time & attendance, discipline. Design and management of process monitoring & statistical process control systems. Establishing, collecting and reporting of production metrics.
Inspection, SPC-detail and critical defect control plans. First article & PPAP. Process documentation & work instructions.
Management of ISO 9001:2008 and AS9102 compliant quality management systems.
FAA and ISO-compliant document control and configuration management.
Sampling, Inspection & testing processes. Management of training processes and training documentation
Management of purchasing/supplier quality systems (supplier relationship building, vendor qualification, supplier auditing, vendor rating, supplier control documentation). Design and management of corrective action/MRB/cost of quality systems
Interpretation & implementation of military/government material/process specifications
ASNT TC-1A and MIL-STD 410 Certified level II in MP, PT & UT, with practical knowledge and experience in Eddy current.
PROFESSIONAL HISTORY
July 2012 – Present
Quality Engineering Manager
Rockwell-Collins Interior Systems, Winston-Salem, NC
Leveraged Lean Six Sigma for process improvement and 31% cost savings on manufacturing production line upon promotion to Quality Engineering Manager
Managed Premium Seating business unit quality team (Quality Engineers, Quality Technicians and hourly assembly inspectors) from July 2012 to October 2016 and Receiving Inspection/MRB department from October 2016 to present.
60% reduction in incoming FAI & inspection aging through implementation of receiving inspection standard work, communicating and managing to robust daily performance metrics, and driving disciplined first-in/first-out methodology.
Incoming inspection efficiency gains resulting in 40% reduction in department overtime costs.
50% reduction in total open NCR backlog and elimination of NCR’s open in excess of 30 days. Keith Lester 336-***-**** Page 2 of 2
Jun 2007 – Jun 2012
Mission Assurance Engineer III
ATK Medium Caliber Systems, Radford Army Ammunition Plant, Radford, VA Oct 2005 – Jun 2012
Supplier Quality Engineer
ATK Medium Caliber Systems, Radford Army Ammunition Plant, Radford, VA Aug 2001- Oct 2005
Quality Engineer
Component Repair Technologies, Mentor, OH
Oct 1999- Aug 2001
NDT Technician
Component Repair Technologies, Mentor, OH
Oct 1997- Oct 1999
NDT Technician
Argo-Tech Corporation, Cleveland, OH
EDUCATION
Graduate studies at Grado School of Industrial & Systems Engineering, Virginia Tech .
2005: Bachelor of Science, Industrial Engineering Technology, Kent State University.
2003: A.A.S. in Computer-Integrated Manufacturing Technology (Quality Systems Major), Lakeland Community College
Manufacturing Processes Expertise
Automated assembly
Automated inspection systems
Non-destructive testing (level II PT, MT, UT)
Machining, Plating, Welding inspection
Dimensional inspection/GD&T/CMM.
Thermal spray coatings (plasma, HVOF,
wire-arc)
Casting/forging
Heat-treatment
Drafting/parametric solid modeling
(AutoCad, Inventor, Solid-Works, Alibre)
Microsoft Office Suite, Access databases,
Minitab, Pilgrim/Q&MIS
TeamCenter, Team Center Enterprise, JDE
ERP, PCDmis.
Customer Relationships
Extensive experience with military, government and foreign customers.
DoD agencies including US Joint Munitions Command, US ARMY Armament Research, Development and Engineering Center, local US Army ACO and US DCMA.
Foreign customers including Singapore Police Force, Singapore DAE, Italy Ministry of Defense, UK Ministry of Defense, Government of Israel, Pakistan Navy and Army, New Zealand Defense Forces, Kuwaiti National Guard, etc.
Boeing, Airbus and Bombardier interiors design, engineering and maintenance groups
Qatar Airways, KLM Royal Dutch Airlines, Royal Jordanian Airlines, United Airlines, Delta Airlines, Air Canada, American Airlines.