ABRIEL ZACHARY
**** **** ****** ******* ********* Duluth Georgia 30096
Ph: 770-***-****
Email: *********@*****.***
Professional Summary
Responsible customer service representative proficient in handling customer's problem and pro founding appropriate solution, show empathy with customers and keep proper records. Passionate and motivated, with a drive for excellence. Three years in customers service representative and front desk positions.
Service-oriented Customer service representative with a year background in work at home. Core competencies include handling problem, interpersonal relationship and delighting customers as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
English Language
Writing
Active Listening
Customer and Personal Service
Speaking
Reading Comprehension
Time Management
Computers and Electronics
Administration and Management
Monitoring
Social Perceptiveness
Complex Problem Solving
Communications and Media
Learning Strategies
Experience
Christ Apostolic church WOSEM
Atlanta, GA
Jan 2017-Feb 2018
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts
Check to ensure that appropriate changes were made to resolve customers' problems.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Education
Miller Grove High
Graduated with distinction.