R. DHANALAKSHMI No. **/*,Bharathi nagar, Mandavelipakkam, Mylapore, Chennai-600024.

Phone: +91-917**-*****

Email Id: ac53xt@r.postjobfree.com

OBJECTIVE:

Seeking a challenging environment that encourages continuous learning, creative and combination of my knowledge and experience will contribute to the achievements of the organization.

EDUCATION:

B.C.A., (Computer Application) - Dhanraj Baid Jain College, Chennai.

EXPERIENCE:

Company : NORTH LAB INDIA PVT LTD

Designation : Customer Support Executives.

Period : January 2011 to September 2016.

Responsibilities:

Target the delayed customers to commit payments through mail.

Sending product quotation to customers.

Handling PO and Account entry of receipts and cash payment.

Committing deadlines and arranging for delivery of intruments

Input invoice through ERP with reference of PO

Accounts Receivable (Payment Recovery).

Company : HINDUJA GLOBAL SERVICES

Designation : Product Build Associate(KPO).

Period : April 2014 to June 2016.

Responsibilities:

Designing the Claims Adjudication Process as per the Designing Steps.

Company : SAKTHI VALVES

Designation : Sales and Marketing cum Vendor Management

Period : From Sep 2016 –June 2017.

Responsibilities:

Giving Quotation and handling calls and lead generation of sales.

Coordinating with sales executive and generating new clients as well.

Company : Williams Lea India Pvt Ltd

Designation : Document Specialist (Banking Inbound Process)

Period : From February 2009 – December 2010.

Responsibilities:

Handling on Inbound Document markups and creating presentation Documents for onshore Banks for US and UK Process.

Documenting and Preparing Presentation using MS -Office.

Preparing powerpoint Presentation

On-shield client management resourcing

Personal Details:

Date of Birth : 15th January 1985

Sex : Female

Marital Status Married

Linguistic skills : Ability to speak read and write in English, Tamil & Hindi (Understandable not communicate).

Personality Trait:

Energetic,

• Sincere,

• Willingness to learn,

• Self-motivated.

• Ability to deal with people diplomatically,

• Comprehensive problem solving abilities,

DECLARATION:

I hereby declare and confirm that the above mentioned information are true to my knowledge and belief.

Date:

Place: Chennai

R. DHANALAKSHMI

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