Data Entry Supervisor

ROBERT A. FIELDS

**** ******* ****** **. *****, MO 63115 Mobile: 314-***-****

Email: ac53x4@r.postjobfree.com

Country of Citizenship: United States of America Veteran's Preference: No

Availability: Job Type: Permanent Work Schedule: Full Time

Desired Location: US-St. Louis, MO/Metro and County

Work Experience: Task Source, Inc./USDA, Rural Development

4300 Goodfellow Blvd/St. Louis, MO 63120

Mortgage Processor/Mailroom Clerk

Supervisor: Ulandra Durham(457-5635) (632-6664)

Okay to contact this Supervisor: Yes Gurantee Loan Section

01/19/2016 - 05/01//2018 Grade Level: NA Hours per week: 40

•Providing prompt and accurate response to customer telephone inquires and written communication..

•Documents all inquires on the loan.

•Document all inquires on the loan servicing system’s on-line history..

•Resolves customer inquires.

•Process the receipt of all insurance correspondence.

•Utilize skip tracing functions to accurately update MortgageServe records.

•Administer FEDEX passkey accounts to CSC.

•Process presort/bulk mailings for CSC and other Rural Development Departments.

•Ship and receives products and supplies, sort, distributes and handles incoming and outgoing mail/faxes .

•As well applies necessary postages

•Generates reports for digital printing, imaging and mail systems in digital format.

•Data Entry of Forclosurers into the system on a daily basis and 10 key.

•Review files for correct stacking order.

•Scanning and indexing documents.

•Inventory

•Matching invoices for payment

•Department of operations

•Stand long periods of time and lift 50 pound s or more.

•Answering incoming phone calls.

Work Experience: Adino, Inc./ USDA, Rural Development

4300 Goodfellow Blvd/St. Louis, MO 63120 Mortgage Processor

Supervisor: Rita Monroe 314-***-****) 708-***-****

Okay to contact this Supervisor: Yes

12/09/2013 - 01/15/2016

Grade Level: NA Hours per week: 40

•Process (PDP) Property Disposition Plan requests of (REO) real estate owned properties for entry into the pre-foreclosure program which is processing claims.

•Supervise and trained ten contract employees on stacking files for the Guarantee Loan Section.

•Review documents submitted by the lender including settlement statements, hardship letters, pay stubs, appraisals, listing agreements, and income tax forms.

•Scanning and indexing documents; along with inputting information into the USDA's Workflow and GLS systems and create backup files for borrowers' requests.

•Communicate with lenders to address denials, request missing documents, remedy errors on documentation to

achieve completion of borrowers' requests.

•Complete daily report confirming that lenders are listed and that claimants have been entered and received into the database.

•FEDEX and UPS delivery mail opened and sorted each day.

•Completed special stacking projects upon request by other managers.

•Answering phone incoming calls.

Work Experience: St. Mary's Health Center

Richmond Heights, MO 63117 Switchboard Operator

Supervisor: Glenda Leadbetter 314-***-****)

Okay to contact this Supervisor: Yes

12/08/11 - 12/06/2013

Grade Level: NA Hours per week: 40

•Provide receptionist desk coverage while operating hospital switchboard and perform other duties in the hospital.

•Coordinated scheduling of conference rooms for meetings.

•Greeted all visitors in a professional and courteous manner.

•Accountable for receiving telephone calls effectively and professionally and redirected to appropriate staff members and departments.

•Announced all emergency calls over the intercom system.

•Distributed regular postal mail and faxes daily which included distribution of daily express mail (FEDEX and UPS).

•Health care Data Entry

•Medical Records

•Dispatched doctors

•From a Call Center

Work Experience: St. Mary's Health Center

Richmond Heights, MO 6311'i Patient Sitter

Supervisor: Tara Gaines 314-***-****)

Okay to contact this Supervisor: Yes

•Monitoring patients' activities to guard against accidental injuries.

•Overseeing patients' activities to aid in safeguarding against harm.

12/08/12 - 12/08/2013

Grade Level: NA

Hours per week: 20

Education: Secretary/Word Processing Degree, Professional Business School, St. Louis, MO

9 month term/semester hours

GPA: 3.50 out of 4.0

Relevant Course work, Licenses and Certifications:

Certificate of Completion in Secretary/Word Processing and Data Entry

Language Skills: English

Spoken: Advanced Written: Advanced Read: Advanced

References: Alice Gather

Employer: City of St. Louis Title: Executive Secretary

Telephone Number 314-***-****

Beverly Haynes

Employer: St. Louis Public Schools (Retired Teacher) Telephone Number: 314-***-****

Contact this candidate