MIcrosoft Office Suite, Salesforce (CRM), customer support, data entry
Resume:
Heather Rigler
Mechanicsville, VA 23111
*******@******.***
Summary
In the ever-evolving profession of administrative services, I research and execute relationship/clerical management practices. I can confront challenges, work in and with a team, and stay motivated while working even on the most routine tasks. This is what allows me to demonstrate outstanding performance in the workplace.
Education
Christopher Newport University, Newport News, VA
BS, Psychology – Graduated April 1997
I also received my teacher certification for grades PreK through fifth grade. I was inducted into the Psi Chi Honor Society.
Employment History
OnPoint AVL and Navigation, Mechanicsville, VA
Customer Relations and Development/Administrative Assistant May 2014 – Present
Current duties and Responsibilities:
Onboard new customers, train new customers on SAAS based interface, administrative/clerical support for the sales team, daily use of Microsoft Office Suite (Word, Excel, PowerPoint)maintain and update Salesforce (CRM), data entry and analysis, customer support and resolution, business and customer correspondence, answer telephones, manage and update calendars, and filing.
Bon Air Weekday School, Richmond, VA
Lead PreK Teacher September 2008 – May 2014
Providence Elementary School, Chesterfield, VA
Elementary Teacher September 1998 – June 2000
Professional Skills
Microsoft Office Suite, Salesforce (CRM), Employee and Customer Training, Customer Support, Data Entry/Integration, Data Analysis, Team Building
References Available Upon Request
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